Job Title: Gateway Agent
Job Description

We are seeking a dedicated Gateway Agent to join our team. This role requires a deep understanding of international shipping processes and documentation, from purchase order issuance to cargo delivery. You will play a crucial role in ensuring operational excellence and fostering positive relationships with all stakeholders.

ResponsibilitiesUnderstand the processes, documentation, and terminology involved in international shipping.Initiate, prepare, process, and assemble all required documentation for air, LCL, or FCL shipments.Ensure documentation is accurately processed, distributed, and released to carriers, customers, and agents promptly.Apply industry knowledge and critical thinking to adapt processes and create solutions in response to challenges.Execute and coordinate tasks on shipments to meet all SOP requirements, including submission of SLI’s to carriers, ocean export bills of lading, updates on shipments, processing pre-alerts, tracking shipments, and invoicing.Create, maintain, and update shipments in Navisphere, ensuring accurate data and high-level data integrity on the master level of a consolidation.Communicate clearly and effectively with overseas offices, agents, customers, and outside vendors to ensure smooth shipment flow.Promote a positive working relationship among all team members.Work according to local and global laws, regulations, and procedures.Other duties or responsibilities as assigned according to team and/or country-specific requirements.Essential SkillsHigh school diploma or GED.Minimum 1-3 years of global forwarding experience.Proficient in Microsoft Office Suite.Excellent communication, prioritization, and multi-tasking skills.Excellent customer service skills and follow-up with customers and the network.Critical-thinking, flexibility, and problem-solving skills.High level of attention to detail.Ability to work in a fast-paced and deadline-driven office environment.Additional Skills & QualificationsAssociate or bachelor’s degree from an accredited college or university in a related field.2-4 years of gateway or shipment consolidations experience.Values a diverse and inclusive work environment.Work Environment

The work environment is an open concept office attached to a warehouse, providing a casual work atmosphere with onsite food vendors and a cafe. The office is modern and can accommodate up to 150 employees, featuring a large kitchen space and drink machines. Employees enjoy a hybrid flex schedule and opportunities for growth into different departments and management. The company hosts various events and offers competitive benefits, stock options, and bonus opportunities. Leadership is committed to training and development, fostering a fun and family-oriented environment.

Job Type & Location

This is a Contract position based out of Des Plaines, Illinois.

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Des Plaines,IL.

Application Deadline

This position is anticipated to close on Sep 4, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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