Welcome to JPMorgan Chase. Are you looking for an opportunity to develop your career as a Client Servicing Specialist within the Futures & Options space? You have found the right team.

As a Future & Options Client Servicing - Analyst within the Future Derivatives Clearing Operations team, you will be responsible for delivering client transactional support functions for the Futures & Options (F&O) business. You will help the firm grow its business in a responsible way by using your expertise in Derivative operations and servicing, anticipating new products in the market and using your expert judgement to solve real-world challenges that impact our company, customers and communities. The primary functions will focus on day to day Client Service controls, supporting F&O clients. The F&O team provide comprehensive operational services to the businesses across the globe, for F&O products. The department is very fast moving, with ever increasing volumes. You will have ample opportunities to learn, increase knowledge, and take on more responsibility.

 

Job Responsibilities:

Be the end to end owner of the F&O trade and support processes, coordinating all aspects of Operations Service delivery/training to the clientPartner with client to understand business and service needs. Validate client requirements vs service offered and implement support processes Review Client specific quality MIS and key performance indicators (KPI), feedback to client and resolve issues.Responsible for managing and maintaining client BAU activity (mainly T and T+1 based)T+1 Client Exception Capture / Matching and trade input

Required Qualifications, Skills and Capabilities:

Minimum 1 year of experience in Banking Operations / F&O Operations / Client Servicing within the financial services industry is requiredAbility to work under pressure with strict deadlinesBachelor’s degree or equivalent

Preferred qualifications, capabilities, and skills

Prior experience with Alteryx and Macro is highly preferred