As a forward-thinking **AI Software Engineer** , you will be instrumental in designing, developing, and deploying AI solutions using Copilot, Power Platform, and other low-code/no-code tools. This role blends software engineering, prompt engineering, and AI orchestration to deliver intelligent, scalable solutions across business domains. **Position Responsibilities:** + Helps translate business and functional requirements into documented technical specifications or user stories. + Collaborate with business stakeholders to identify automation opportunities and translate them into AI-driven solutions. + Designs, develops, tests, delivers, maintains, and improves AI-driven applications as a member of a team, working across full-stack through the entire software development lifecycle. + Design and build intuitive user interfaces, robust APIs, and scalable server-side logic. + Apply disciplined coding practices to enable agility and delivery of high-quality code. + Implement design patterns, automation tools, and semantic versioning where and when available + Perform technical "spikes" to explore and mitigate risks associated with AI technologies. + Troubleshoot and optimize AI models and algorithms for performance and accuracy. + Document deployment guides, maintenance plans, support materials, and business reports. + Deliver high-quality, scalable AI solutions integrated with API and enterprise platforms (e.g SharePoint, M365, Azure, ServiceNow, Salesforce, WD, etc). + Ensure responsible AI practices, including transparency, fairness, and compliance. + Monitor and maintain deployed agents, ensuring performance, reliability, and scalability. + Amendable to working in QC (hybrid setup) and on a mid-shift schedule (or as required by the business) **Required Qualifications:** + Bachelor’s degree in Computer Science, Engineering, or related field. + 3+ years of experience in software development or automation, with at least 1 year in AI or low-code platforms. + Hands-on experience with Microsoft Power Platform, Copilot, designing technical requirements, and documenting data flows for low-code or API-based integrations. + Familiarity with agentic AI concepts, including autonomous agents, memory, and goal-driven behavior. + Familiarity with Azure AI services, Power BI, and Dataverse is a plus. + Ability to break down complex problems and design scalable, ethical AI solutions. + Ability to communicate technical concepts clearly and collaborate across teams. + Adaptability to evolving technologies and ethical AI design principles. **Preferred Qualifications:** + Experience with Microsoft Power Platform (Power Apps, Power Automate, AI Builder), Copilot studio + Knowledge of MLOps, AI governance, and ethical AI frameworks. + Background in enterprise integration (e.g., ServiceNow, Salesforce). + Ability to work in agile environments and cross functional teams. **When you join our team:** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido