Who Are We?
Stand Out For Good, Inc. is a rapidly growing women’s fashion company with 5 unique brands, in 130+ locations, across 38 states. Our Home Office is located in Knoxville, TN, with our primary Fulfillment Center based in Maryville, TN. Our brand is built upon the founding principles of giving back and making a difference in the world.
Our Mission
"Stand Out For Good". Those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.
Position Summary
We are seeking a talented, results-driven Fulfillment Manager to lead our primary Distribution Center team and manage daily warehouse operations. This role is responsible for leading their team to achieve objectives tied to order fulfillment, inventory accuracy, labor performance, safety, and continuous improvement in order to ensure fast, accurate, and cost-effective delivery to our guests. The ideal candidate is hands-on, data-driven, and thrives in a fast-paced distribution environment. This role provides the right leader with the opportunity to make a real impact, lead a growing team, and help shape the future of our logistics and eCommerce operations.
What We Offer
Highly competitive base salary
Paid Time Off including Vacation, Wellness and Holidays
Advancement opportunities within a high-growth organization
Medical, Vision and Dental Insurance Options with $0 Associate Premiums for Individual Coverage
Generous associate discount
Paid Maternity and Paternity Leave after one year of service
Paid Sabbatical after 5 years of service
401k with company match
Key Responsibilities
Leadership & Team Management
Lead, coach, and develop supervisors and hourly associates
Champion a culture of teamwork, accountability, and service excellence.
Communicate performance expectations and provide real-time feedback.
Set clear expectations, performance standards, and accountability
Conduct regular performance reviews and provide ongoing feedback
Foster a culture of safety, teamwork, and continuous improvement
Maintain accurate records of productivity, attendance, and compliance metrics.
Coordinate shift start-up and close-down procedures, including daily reporting.
Operations & Fulfillment
Oversee day-to-day fulfillment operations including receiving, putaway, picking, packing, and shipping
Ensure all customer orders are shipped accurately, on time, and in compliance with service-level agreements
Monitor daily volume, labor capacity, and workflow to meet demand fluctuations
Drive productivity, accuracy, and throughput improvements across all warehouse functions
Process Improvement & KPIs
Track and analyze KPIs such as Function Productivity, Order Accuracy, Location Accuracy and Labor Efficiency.
Identify bottlenecks and implement Lean / process improvement initiatives
Support new system enhancements and implementations (WMS, scanners, automation, etc.)
Safety & Compliance
Enforce all safety policies and OSHA requirements
Maintain a clean, organized, and safe warehouse environment
Conduct safety training and incident investigations as needed
Cross-Functional Collaboration
Partner with Inventory Control, Guest Service, Finance and Merchandising teams as needed to achieve operational objectives and support broader organizational initiatives.
Support and take a lead role in peak season planning and labor forecasting.
Additional Duties as Assigned
Qualifications & Experience
Required
3+ of leadership experience in eCommerce, Distribution, or Fulfillment operations
Strong organizational and communication skills with the ability to lead by example.
Strong knowledge of warehouse operations and order fulfillment workflows
Experience managing teams in a fast-paced environment
Proficient with Gmail, Excel, Google Sheets, MS Word and Google Docs
Strong organizational, communication, and problem-solving skills
Successful completion of pre-employment background check.
Preferred
Experience in apparel or high-SKU environments
Familiarity with Warehouse Management Systems.
Familiarity with Lean, Six Sigma, or continuous improvement methodologies
Experience scaling operations during peak seasons
Prior experience with 3PLs or multi-site operations
Bachelor’s Degree with a major in Supply Chain or related field a plus, but not required.
Bilingual (Spanish + English) a plus, but not required.
Physical Requirements
Able to stand, walk for up to 12 hours.
Able to push, pull, grasp, bend, lift, stretch and reach both below the waist and above the head.
Ability to lift up to 25 lbs. frequently, up to 50 lbs. occasionally
Vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Must be able to read, speak, write and understand Basic English.
Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition:
#73 in Fortune 100 Best Companies to Work For® 2023
#4 in Fortune Best Workplaces in Retail™ 2022
#93 in Best Workplaces for Millennials™ 2023
#34 in Fortune Best Workplaces for Women™ 2022