Olympia, WA, 98507, USA
3 days ago
Front Desk Receptionist - Lacey, WA
Job Type: Full-time Salary: $21.00 per hour Are you looking to work in a fast-paced, supportive environment? Have you been trying to find a role that challenges you and helps you build applicable skills to use in your career? If you have customer service skills and a passion for learning, you’ve come to the right place! Candidates with restaurant and hospitality backgrounds are encouraged to apply. About the Company Mindful Therapy Group is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. We provide high-quality billing, marketing, and administrative services to independent mental health care providers across the Pacific Northwest. Since opening in 2011, we have partnered with over 2,000 providers throughout our 20+ locations, and we are continuing to grow! About the role This role is responsible for providing great customer service by completing the day-to-day administrative tasks that keep business running smoothly. Motivated and talented employees will be provided leadership training and advancement opportunities. Primary responsibilities + Providing excellent customer service over the phone, in person, and via email + Creating a warm and welcoming atmosphere for clients + Managing the front desk by helping clients prepare for their visits + Scheduling client appointments + Supporting mental health providers with administrative requests + Client insurance benefits verification Requirements What you’ll need to be successful + Strong work ethic and ownership of your role + Ability to multi-task and prioritize + Willingness to step into uncomfortable situations with clients, providers and coworkers + Motivation to receive feedback and continually grow + Flexibility-we are open Monday-Friday 7am-8pm and rotating Saturdays 8am-4pm. + Schedule offered: Monday - Friday 12pm-8pm. Training schedule is Monday - Friday 9am-5pm. Benefits We provide our full-time employees with: + 75% coverage of health, dental, and vision insurance + 15 PTO days accrued annually + 6 paid holidays per year + 401k matching + Life Insurance + Professional development training and opportunities for advancement We are an equal opportunity employer with a progressive workplace based on teamwork, integrity, and customer service. We are committed to cultivating the long-term professional potential of our team. Applicants from all fields are encouraged to apply. Background check required. Come join a strong team making an impact in the service world of mental health! It is a conflict of interest for an employee of Mindful Support Services to be a current client of Mindful Therapy Group. We request that individuals who are receiving clinical services at Mindful Therapy Group wait until their care is discontinued before beginning employment. Job Type: Full-time Salary: $21.00 per hour
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