Front Desk Receptionist
Aston Carter
Job Title: ReceptionistJob Description
The receptionist is responsible for greeting patients and families in person or on the telephone. This role involves obtaining demographic, third-party payer information, financial information, medical information, and identification to schedule or register the patient for services. The receptionist also obtains authorization, referrals, and collects payments for services.
Responsibilities
+ Greet patients and families in person or on the telephone.
+ Obtain demographic, third-party payer information, financial information, medical information, and identification.
+ Schedule or register the patient for services.
+ Obtain authorization and referrals.
+ Collect payments for services.
Essential Skills
+ 1-3 years of customer service experience.
+ High school education or equivalent preferred.
+ Medical or healthcare office experience preferred.
+ Fluency in Spanish preferred.
+ Basic proficiency in Microsoft Office, including Word, Excel, and Outlook.
+ Effective verbal and written communication skills.
+ Ability to accurately enter and interpret data.
+ Capacity to adapt and react calmly under stressful conditions.
+ Ability to relate cooperatively and constructively with clients and co-workers.
+ Commitment to serving customers with courtesy and respect.
+ Maintain confidentiality of sensitive information.
+ Ability to follow complex written or verbal instructions to solve problems.
+ Establish necessary relations and interact effectively with internal and external customers.
Additional Skills & Qualifications
+ Ability to take and respond to on-call shifts as assigned on weekdays, weekends, and holidays.
Work Environment
The position is based in the NeuroSurgery Department with working hours from Monday to Friday, 8:00 AM to 4:30 PM. The work environment requires professionalism and confidentiality, with an emphasis on customer service and patient care.
Pay and Benefits
The pay range for this position is $18.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Miami,FL.
Application Deadline
This position is anticipated to close on May 28, 2025.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
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