Front Desk Intake Eligibility Specialist **Express Employment Professionals** 1 Positions ID: 14473479 Posted On 10/20/2025 Refreshed On 01/21/2026 **Job Overview** Job description: Express Employment in Platteville has partnered with a local business in **Darlington WI** to search for candidates to support their business in a Front Desk Intake Eligibility Specialist role. This is a full-time position. **Job Summary** The Front Desk / Intake Eligibility Specialist assists individuals and families in applying for energy assistance programs. This role involves determining eligibility, providing excellent customer service, and supporting community outreach efforts. **Key Duties and Responsibilities** + Greet and assist clients in person and by phone. + Process energy assistance applications and determine eligibility. + Enter and maintain accurate client information in databases. + Collaborate with community agencies and attend outreach events. + Provide information and referrals to low-income households, veterans, elderly, and families with children. + Perform general front desk duties including scheduling, filing, and responding to inquiries. **Qualifications** + Strong customer service, math, and computer skills. + Experience working with low-income populations preferred. + Friendly, professional, and organized. + Ability to work independently and as part of a team. **Schedule:** Monday–Friday, 8:30 AM–5:00 PM (until 6:00 PM on Tuesdays and Thursdays) **About Express:** Express Employment Professionals is a locally owned and operated job match company. We specialize in connecting our community to long-term, permanent work opportunities. As a 2021 Best of Staffing Awards Winner, we are dedicated to helping individuals find the best job to match their desires and skill set. One interview with us is similar to interviewing for over 100 companies. Apply to join our Express family today. As always, there is never a fee to the job seeker! _Express Employment is an Equal Opportunity Employer_ Job Types: Full-time, Contract Work Location: In person Primary Contact 1756909463549 Morgan Schaul Front Office Coordinator, (563)583-1600 Phone Phone Phone Fax Morgan.Schaul@expresspros.com Email True True True **Job Details** Categories Arts and Entertainment Customer Service Information Technology/Telecommunications Labor Sales/Service Location Platteville Wi, WI Job Type Employee Full/Part Full Time Company ID 1011 Job REQ # 14473479 \# Positions 1 Start Date 20251020 End Date 20260329 Featured Job TH Ad TH Comments **Similar Jobs** Customer Success Technical Specialist Eagle Point Software Corporation EHR Specialist I Hillcrest Family Services Accounting and Administrative Support Specialist Express Employment Professionals Sr National Achievement Specialist McGraw Hill Global Benefits Specialist McGraw Hill Specialist-SUD Peer Support Hillcrest Family Services Outreach and Education Specialist Hillcrest Family Services **Share this Job** Express Employment Professionals **About the Company** **About Express** **On a Mission to Put** **a Million People to Work** Express Employment Professionals is one of the top staffing companies in the U.S. and Canada. Every day, we help people find jobs and provide workforce solutions to businesses. Express has more than 750 franchise locations that provide a full range of employment solutions that include full-time, temporary, and part-time employment in a wide range of positions, including professional, commercial, and administrative. Each Express office is locally owned and operated and backed by the expertise and support of an international headquarters. Simply put, Express is large enough to meet your needs and small enough to care. If you're a job seeker, Express will assess your skills and work with you to find a job that fits your needs and abilities. Applicants never pay a fee at Express, and you'll have the opportunity to earn benefits such as medical insurance, holiday pay, vacation pay, referral bonuses and much more. Learn more. For employers, Express Employment Professionals provides staffing and HR solutions to help meet your needs and production goals. Follow our Facebook Page! Facebook.com/ExpressDbq