Front Desk
ProSmile
Job Title: Front Desk
Department: Operations
Reports to: Office Manager
FLSA Status: Non-Exempt
Compensation Information: $19.00-$24.00 per hour
Company Overview
ProSmile is one of the fastest-growing dental organizations, with a vast network of multi-specialty practices across New Jersey, Pennsylvania, Virginia, Michigan, Illinois, Wisconsin, Indiana, Washington D.C., and Maryland. Our practices are led by top-tier dentists who are committed to providing exceptional patient care while offering a supportive environment for dental professionals to thrive. We focus on delivering personalized, gentle care to our patients and creating a collaborative workplace with opportunities for mentorship, growth, and ongoing training.
Position Summary
ProSmile is in search of an energetic, motivated, and organized Dental Receptionist with a positive attitude who is looking for growth and development in their field, and the opportunity to ascend in a growing organization that puts the care of its patients and the satisfaction of its employees first
Duties and Responsibilities
+ Front Desk Receptionists are the first point of contact with our patients and should always be friendly and attentive to their needs in a timely manner
+ Front desk coordination of patient flow and financial activities such as scheduling, handling patient paperwork, collecting payments and insurance cards
+ Maintains reception area and inventory control of office supplies, patient literature and all related items.
+ Performs miscellaneous job-related duties as assigned
Knowledge and Skills/Expected Competencies
+ High School diploma or GED preferred
+ Professional and compassionate demeanor
+ Willingness to go above and beyond to ensure patient satisfaction
+ Excellent interpersonal skills and communications abilities
+ Impressive ability to efficiently manage multiple tasks
+ Computer competent and ability to work a multi-line phone system
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