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Job Description:

This position supports North & South Asia District Freight Forwarding Operations Director in managing SCS operations in countries to achieve both financial and operational goals.

Responsibilities

Freight Operating Process and Procedure Development 

Assists in improving operations by ensuring operational processes are standardized and initiative execution are aligned across countries

Assists in gateway and operational support measurements to monitor and improve processes and business results

Assists in establishing and monitoring the Key Performance Indicators (including business results tracking, productivity, cost management) to ensure improvement of KPI’s

Assists in pre-audit preparation and self-assessment to ensure countries work according to standard and comply way

Makes recommendations for changes to resolve supply chain or operational issues

Documentation and Reporting 

Assists in the generation and distribution of performance reports to concerned parties to ensure performance awareness and improvement

Produces statistical and analytical reports for management to determine lane activity and growth opportunities

Conducts data analysis to identify issues and action plans for continuous improvement

FM Cost monitoring

Evaluates IAF cost and sell rate input by country. Routing and mark up details to drive pricing competitiveness initiatives and margin improvement activities

Market Intelligence

Gathers and conducts research on market intelligence

Coordination with Country Operations

Works closely with countries on identifying root causes of recurring issues and develops solutions to improve freight forwarding operations

Prepares weekly and monthly report and forecasts for district management and operations

Requirements

Degree holder with business related background or equivalent qualification

Preferably possess knowledge on freight forwarding operations processes, procedures, and technology to ensure efficient movement of shipments through intermodal transportation (e.g., air, ocean, rail and ground)

Fluent English in conversation and writing

Proficient in Excel or other analytical tools or software 

Proactive and eager to ask questions, always look for continuous improvements

Presentable with good communication skills

Fast analysis

Fast leaner and can work under high pressure

Employee Type:
 

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