**Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** This position supports North & South Asia District Freight Forwarding Operations Director in managing SCS operations in countries to achieve both financial and operational goals. **Responsibilities** **Freight Operating Process and Procedure Development** + Assists in improving operations by ensuring operational processes are standardized and initiative execution are aligned across countries + Assists in gateway and operational support measurements to monitor and improve processes and business results + Assists in establishing and monitoring the Key Performance Indicators (including business results tracking, productivity, cost management) to ensure improvement of KPI’s + Assists in pre-audit preparation and self-assessment to ensure countries work according to standard and comply way + Makes recommendations for changes to resolve supply chain or operational issues **Documentation and Reporting** + Assists in the generation and distribution of performance reports to concerned parties to ensure performance awareness and improvement + Produces statistical and analytical reports for management to determine lane activity and growth opportunities + Conducts data analysis to identify issues and action plans for continuous improvement **FM Cost monitoring** + Evaluates IAF cost and sell rate input by country. Routing and mark up details to drive pricing competitiveness initiatives and margin improvement activities **Market Intelligence** + Gathers and conducts research on market intelligence **Coordination with Country Operations** + Works closely with countries on identifying root causes of recurring issues and develops solutions to improve freight forwarding operations + Prepares weekly and monthly report and forecasts for district management and operations **Requirements** + Degree holder with business related background or equivalent qualification + Preferably possess knowledge on freight forwarding operations processes, procedures, and technology to ensure efficient movement of shipments through intermodal transportation (e.g., air, ocean, rail and ground) + Fluent English in conversation and writing + Proficient in Excel or other analytical tools or software + Proactive and eager to ask questions, always look for continuous improvements + Presentable with good communication skills + Fast analysis + Fast leaner and can work under high pressure **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.