About this role:

Wells Fargo is seeking a Business Assurance Implementation Consultant (Business Execution Consultant) to support all implementation needs within Fraud & Claims Management Business Assurance Quality Control that span Claims and Detection Operations. Learn more about the career areas and business divisions at wellsfargojobs.com.

In this role, you will:

Execute and implement changes needed for a Quality Assurance / Quality Control (QA/QC) Program. This includes, but is not limited to, partnering with subject matter experts to make recommendations on internal survey questions, assisting program resources with documenting desktop procedures, and developing business training or communications.With guidance from senior leadership, source answers to moderately complex audit and testing questions for controls owned in the U.S. (i.e., providing screenshots, transactional research, sources desktop procedure answers, etc.)Review approved business changes to identify QC impactsIdentify and may implement process improvementUse reporting and source material to develop presentations and other business documents to communicate key business announcements or changesLeads monthly GO Recognition events and other employee engagement routines like National Customer Service WeekParticipate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectivesIdentify opportunities for process improvement by conducting root cause testing of all compliance and business metricsReview and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectationsUtilize independent judgment to guide moderate risk deliverablesPresent recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the businessExercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of businessCollaborate and consult with leaders and executive management

Required Qualifications:

2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education2+ years of process improvement and implementation experience

Desired Qualifications:

Fraud & Claims Management or Fraud & Claims Management Business Assurance experienceProcess improvement experience (i.e., Six Sigma, Kaizen, etc.)Experience leading implementation effortsRisk and control experienceExperience leading cross-business initiativesQuality Control or Quality Assurance experienceThe ability to manage tasks in a deadline driven environmentGenerative Artificial Intelligence (I.e., Co-Pilot, ChatGPT experience, etc.)Experience developing presentations and other business documents to communicate key business announcements or changesStrong written and verbal communication skillsStrong organizational skillsStrong attention to detail

Job Expectations:

This position may be located at one of the sites listed below and other locations will not be consideredRelocation benefits are not available for this position

Location:

2850 S Price Rd Chalder, AZ1525 W WT Harris Blvd Charlotte, NC

Posting End Date: 

9 Feb 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.