WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! 

The Waldorf Hilton London is an iconic & historic London hotel built in the late 1800, located in Aldwych.

The hotel features 298 Guest Rooms, including 19 suites. Blending Edwardian “Du Siecle” with modern comfort. Our hotel sits in the center of London’s glitzy theatre district, just a few minutes’ walk from Covent Garden, The Royal Opera House and Trafalgar Square.

Located within the historic Waldorf Hotel in London, Homage is a restaurant that masterfully blends the elegance of classic British dining with a modern flair. Inspired by the hotel’s rich heritage, Homage offers a refined yet inviting atmosphere where each dish is crafted with precision and passion. From locally sourced ingredients to timeless recipes reimagined, every element is designed to celebrate the best of British cuisine. Perfect for both locals and visitors, Homage invites you to savor a taste of London’s history with every bite.

Good Godfrey’s honours The Waldorf’s original house band – Howard Godfrey & The Waldorfians. With its dark oak paneling and 1920’s soundtrack, our guests journey back in time to the opulence and elegance of the Roaring ‘20s. With expertly crafted cocktails, our team blends history, flavour, and style for a timeless experience.

Salary: £26,120 a year + Service Charge (39 Hours  A week)

A WORLD OF REWARDS

Free and healthy meals when on duty

Opportunity to grow within a leading luxury hospitality brand

Exposure to international marketing strategies and campaigns

A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)

Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)

Team Member Referral Program

High street discounts: with Perks at Work

Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)

Discounted dental and health cover

As a Food & Beverage Administrator, you are responsible to deliver an excellent Guest and Member experience. You will also be required to work in all areas of Food and Beverage and strive to achieve departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:

 

Efficient handling of guests’ complaints and their follow-up.Carry out daily administrative activities of the F&B Manager while adhering to Hilton Standards, policies and proceduresCoordinating of (group) bookings and inquiries of the various Food and Beverage outlets.Ensure outgoing mail is dispatched in a timely mannerProvide minutes to Team Meetings and compile management reports in a timely and accurate manner if necessaryIdentify and build internal and external relationshipsEnsure food and beverage programmes are market leading to provide a compelling and relevant offer for our guestsSupporting communication to hotel teams on latest initiatives

 

What are we looking for?

Excellent verbal and written communication skillsExcellent administration and IT skillsCommitted to delivering a high level of customer service, both internally and externallyFlexibility to respond to a range of different work situationsAbility to work under pressure

 

 EVERY JOB MAKES THE STAY. 

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

 

Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company