Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

  The iconic Arizona Biltmore is located in the heart of the prestigious Biltmore neighborhood in Phoenix. The resort was named the “Jewel of the Desert” since its opening on February 23, 1929. This gorgeous 39-acre property reopened in May 2021 after undergoing a $150 million restoration. It has over 700 rooms, over 200,000 square feet in banquet space spread out over the beautiful property, 9 food and beverage outlets (including 2 restaurants, 2 bars, 2 poolside bars, a gelato shop/café, and in-room dining), a luxury spa, and 7 pools including a 65' waterslide.     Arizona Biltmore is a LXR Hotel & Resort by Hilton which is a hand-selected collection of unique luxury hotels, offering bespoke service and personal adventures in the world’s most intriguing locations. With this, as a team member you will receive the Go Hilton travel benefits in addition to Pyramid's travel benefits. Learn more about our incredible benefits here.   Want to learn more about Arizona Biltmore? Hotel Website, Instagram, Facebook 

What you will have an opportunity to do:

The Food and Beverage Supervisor will be responsible for assisting in the day to day management of assigned Food & Beverage outlet.

ESSENTIAL FUNCTIONS

Plans, supervises, and participates in the performance evaluation process for subordinate staff.

Ensures that service quality, expense control, and revenue generation are maintained at targeted levels.

Supervises outlet areas for cleanliness, proper set-up, opening and closing procedures, and to ensure that an appropriate level of supplies and materials is maintained.

Monitors food quality and presentation.

Participates in the updating, and facilitating of training programs for associates.

Participates in the hiring process for associates.

Participates in the development of weekly work schedules for the department.

Lead an informative pre-shift with the teams.

Monitor Forbes standards in the outlets.

Responsible for proper health & safety procedures within the outlet.

Ensure that department has adequate supplies based on current business level forecast.

Produces maintenance work orders and purchase orders or requisitions as necessary.

Performs related duties as required to manage in a proactive manner.

Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others. Know the correct action to take in the event of an emergency, and demonstrate this knowledge by acting appropriately in the event of an emergency.

What are we looking for?

EDUCATION

High School Diploma or equivalent

Bachelor’s degree in Hospitality, preferred

EXPERIENCE

At least two (2) years previous experience as a server

Prior leadership experience, preferred

LICENSES OR CERTIFICATES

Food Handler Certification

TIPS Certification

ServSafe, preferred

Compensation:

-

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.