Position:  Food & Beverage Lead Worker

Department:  Food & Beverage

Reports To:  Food & Beverage Manager

FLSA Status:  Hourly, Part-Time

Summary

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Food & Beverage Lead Worker at Cabarrus Arena & Events Center.  This is a part-time, hands-on position assisting in the setup, event day operations, and closing of catering and concessions events.

Essential Duties and Responsibilities

Assigning tasks to team membersLeading pre-shift meetings and communicating expectationsTraining new hires and volunteers on company policies, safety, customer service, food handling, POS operation, and banquet executionReinforcing operational standards, procedures, and alcohol complianceProviding ongoing coaching and feedbackCoordinating all food and beverage logistics before, during, and after eventsEnsuring timely and complete setup and teardown of stations and event spacesMonitoring timing and execution in collaboration with kitchenEnsuring high-quality guest service at all timesHandling guest concerns or complaints promptly and professionallyPromoting upselling and product knowledge to enhance servicePerforming inventory checks before, during, and after eventsMonitoring and reporting low stock levelsEnsuring proper equipment use, cleanliness, and maintenanceEnforcing food safety, sanitation, and responsible alcohol service protocolsMaintaining clean and safe work areasMonitoring and documenting temperature logs and health code requirementsActing as a liaison between teams (kitchen, F&B management, venue management)Coordinating event details with clients, chefs, and food service managersMaintaining clear written and verbal communicationCompleting paperwork like stand sheets, captain’s reports, and event summariesTracking perishable items, spoilage, and financial discrepanciesAdapting to last-minute changes or special event needsTroubleshooting issues with staff, operations, or inventoryWillingness to assist in various roles (cooking, cleaning, running, etc.)Understanding and executing Banquet Event Orders (BEOs) and Concessions Event Orders (CEOs)Setting up and breaking down event spacesSupporting buffet and bar presentation and service

Supervisory Responsibilities    

Supervising multiple teams including concessions and catering staff, banquet servers, non-profit groups, cashiers, and bartenders.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience          

One (1) year of work experience in service-oriented, catering, and concessions environment is preferred  

Skills and Abilities       

Ability to get along well with othersBasic knowledge of food and beverage serviceBasic math ability to accurately count inventory and moneySimple food preparationPositive attitudeAbility to receive and carry out instructions in a timely mannerPositive, customer service-oriented attitudeAttention to detail

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; to occasionally lift up to 30 pounds to the waist. This position may require work inside or outside of the building, as needed by events.

Hours of Work and Travel Requirements

10-20 hours per week on averageIrregular hours including early mornings, late evenings, weekends and holidays as determined by event scheduleExtended hours may be required, as determined by event scheduleOut of town and overnight travel is not required

Note:
The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.