FM Engineering Ops Manager Job ID 230614 Posted 23-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) Bangkok - Krung Thep Maha Nakhon - Thailand Job Summary This position is a dynamic role that spans the full lifecycle of facilities management and multi discipline Enterprise Accounts. The role will be instrumental in developing client bid solutions, managing the transition in (including due diligence) and out processes, and provide guidance and oversight of operational excellence for the delivery of operations of Enterprise Accounts operating in Thailand. It is expected that this role will work in close cooperation with the country’s Sr. Operations & Performance Manager, APAC Sales & Solutions Team, APAC transition team, country platform team and BTO team. **Key Responsibilities** Engineering & Operational Excellence + Support and provide guidance/suggestion on facilities and engineering operations to Site Leads. + Communicate and oversee implementation of best practice operational solutions across all enterprise accounts operating in Thailand + Be the champion for operational excellence initiatives + Conduct and assist with site inspections and surveys, including audits and system performance analysis of mechanical, electrical, and building system components, environmental and accessibility compliance for new bids and during new account set up + Optimise Segment Operating Profits across all accounts using business acumen and critical thinking and document initiatives in Value Tracker. Bid, Transition and Operate + Develop commercially competitive and operationally sustainable client solutions for new business and client expansions. Have a clear focus on desired outcome and strike the balance between a competitive bid and one that is operationally viable + Work collaboratively with the Regional client solutions team to achieve bid deadlines, cohesive and consistent regional solutions, and continuously improve tender processes + Bring operational experience to the bid stage, be clear on the intent, validate Sales & Solution Team’s work / challenge where necessary + Coordinate inputs from internal business leaders to develop price certain tender responses and build a database of reliable pricing benchmarks for use in bids and for assessment of existing client spend rates + Collaborate with the Regional transition team to effectively mobilise and demobilise accounts that achieve positive results for clients and CBRE alike + As part of the transition in process, be responsible for the due diligence process and identify and mitigate gaps between Bid’s Solution and Actual (based on completed DD) show how gaps can be bridged including cost and risk, lead on any operation solution changes + Lead the client facing transition team throughout transition processes and manage the internal and client facing reporting requirements in line with regional processes and procedures + Be the umbrella and coordinate inputs from local and regional SME’s to achieve budget and timeframe imperatives for all client transitions; including but not limited to QHSE, People, Procurement, FM Operations, Technical Services, Talent Acquisition, Finance, D&T, and CBRE relationship manager/s + Maintain alignment with Commercial, Sales & Operation team during Transition + Lead final handover from BTO to Account team, highlighting opportunities for growth / risks – all lines of business + Work with Account Team on operational stabilization activities within T+30 and T+60 **Others** + All other duties assigned from time to time by the superior and/or company **Qualifications:** + Master or bachelor’s degree from college or university and a minimum of 5 years of experience/or training and industry knowledge in engineering, electrical, facilities management, building services and projects. + Universal CFC certification. + Certification / license in two or more of the following is desired, and certain certifications may be required by local / state jurisdiction: electrical, mechanical, HVAC and refrigeration systems, boiler, plumbing, etc. + Knowledge and understanding of all applicable statutory practices and techniques, laws, project controls and environmental regulations to include safety regulations. + Proficiency in program management and M&E/systems engineering with strong attention to detailIn-depth knowledge in industrial/commercial heating, cooling, refrigeration, and ventilation systems as well as system automation controls. + Knowledge and understanding of asset maintenance CMMS systems i.e., Maximo, FaciliWorks, Service Insights, or equivalent software. + Excellent presentation skills - written, verbal and personal presentation + Highly developed interpersonal and communication skills + Influencing skills + Conscious and methodical in approach with attention to detail + An excellent relationship builder + Highly motivated and self-aware + Ability to understand complex relationships + Understand due diligence approaches for different IFM commercial models + Problem solver with ability to flex + Know your product and the value your product brings to our clients and our business + Be target driven and never run out of energy + Honesty, Transparency and integrity always. + Extreme levels of collaboration and comfortable with operating in a matrix environment + Stakeholder management CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)