With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.
The Florist operates the flower shop, workshop and facilities the overall daily flower shop operations in line with Hilton and the hotel policies and procedures.
What will I be doing?
As the Florist, you will be responsible for performing the following tasks to the highest standards:
• Do flower arrangements for guestrooms, outlets, banquet functions and all areas of the hotel.
• Fulfill guests’ and customer’s flower orders and arrangement needs.
• Carry out routine checks on the outlet’s and hotel’s flower arrangement needs.
• Control the daily order and quantity of flowers, avoid wastage and reuse flowers as much as possible.
• Make sure flowers are stored in the right way.
• Complete all jobs on time in accordance with the time schedule given.
• Provide friendly and courteous service to guests and team members.
• Manage and water as necessary the flower arrangements daily.
• Fulfill flower orders from internal or external customers.
• Maintain a high standard of cleanliness at both the flower shop and workshop.
• Carry out any other reasonable duties and responsibilities as assigned.
• Adhere to the hotel’s policies and procedures, Hilton code of business conduct, the hotel’s team member handbook, security and emergency policies and procedures.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.
What are we looking for?
A Florist serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
• At least 3 years of experience in the same position in a 5-star international branded hotel or comparable industry related experience.
• Artistic eye for color, shape, and combining elements; understanding design principles.
• Understanding of plant needs, seasonality, and care to ensure longevity. • Good business acumen on marketing, management, and social media skills.• Detail-oriented, organized, good time management, works well with hands and others.
• Able and willing to learn new skills well and quickly.
• Must be physically fit and able to work long hours.
• Strong communication and interpersonal skills.
• Good team player.
• Able to work independently and possess strong ownership.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!