About the role:

Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations team as a Flight Crew Services Support Officer to be based in Doha, Qatar.

As a Flight Crew Services Support Officer, you will be responsible for managing an effective administrative support with the Flight Crew Services Support Department and provide comprehensive welfare support to all Flight Crew. You will also be responsible for providing necessary support to the Flight Crew who are recognized as being in need to welfare support through illness or other personal challenges.

Specific responsibilities for the role include:

Update FCSS management on any welfare matters/ concerns from Flight Crew in order to assure appropriate answers and solutions are provided.

Manage Flight Crew queries on a daily basis in order to ensure practical solutions are provided to any problems that crew may encounter.

Ensure the review board decisions requiring actions from FCSS are implemented within stipulated time causing no work disruption.

Process roster changes, swaps & shifts as requested by Flight Crew in liaison with the Crew rostering department to ensure there is minimal /no operational impact.

Conduct a daily check on particular fleet roster and as per the disruption daily report and sick report generated from TOPs to ensure rosters are reflecting the correct data at all times.

Update Welfare and housing cases log with crew requests/ issues on daily basis for future records, reference and analysis.

Participate as department representative in the inventory checks for Jump ship cases supporting Security and facilities department in completion of the separation formalities.

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what’s never been done before.
Together, everything is possible.