JOB SUMMARY: The Unclaimed Property Associate (AUP) is responsible for managing and processing unclaimed property records in accordance with state and federal regulations. This position involves meticulous data entry, analysis of financial records, and maintaining compliance protocols. The incumbent has a keen eye for detail, strong analytical abilities, and excellent customer service skills to interact with the public and internal stakeholders. The associate works closely with AP, payroll, accounting, branch, area and region contacts, and third-party stakeholders, to ensure that all unclaimed property is properly recorded, reported, and resolved. 

 

ESSENTIAL FUNCTIONS

The functions listed describe the business purpose of this job or position.  Specific duties or tasks may vary and be documented separately.  An associate might or might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

Associates are held accountable for successful job performance.  Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein.

In performing functions, duties or tasks, associates are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.  Associates are required to notify superiors upon becoming aware of unsafe working conditions.

 

All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures.  In the event of uncertainty or lack of knowledge of company policies and procedures, associates are required to request clarification or explanations from superiors or authorized company representatives.

 

Data Entry and Verification: 

Enter, update and maintain AUP additions, removals and updates to database. 

Prepare journal entries to recognize AUP accounting in GL.

Reconcile balance sheet accounts monthly, and identify and resolve issues by working with subledger teams. 

Ensure accounting entries are in compliance with group accounting methods, policies, and principles.

 

Research & Analysis

Conduct thorough research on unclaimed assets, verify ownership, and interpret state and federal guidelines. 

Research AUP payments, assist with outreach letters, assist with preparation of AUP reports and filings, and coordinate state payments promptly.

Research and resolve field office inquiries related to unclaimed property.

 

Customer Service & Communication: 

Serve as the primary point-of-contact for claimants, responding to inquiries in a prompt and professional manner. Provide clear, concise information regarding claim procedures and assist potential claimants in completing necessary paperwork.

Compliance Monitoring: 

Ensure all activities comply with relevant legal, financial, and regulatory standards. Maintain up-to-date knowledge on changes in unclaimed property law and collaborate with internal/external stakeholders to adjust processes, as necessary.

Documentation & Reporting: 

Maintain detailed and adequate documentation for internal audits and regulatory examinations. 

Collaboration & Team Support: 

Work closely with cross-functional teams including finance, legal, and IT to support the overall unclaimed property program. 

 

Special Projects / Additional Roles as needed:

Support the finance organization as needed in new and ad-hoc projects, roles and responsibilities.

 

MINIMUM QUALIFICATIONS AT ENTRY

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

Education/Experience: 

Bachelor’s degree required; accounting or finance-related major preferred

0-2 years’ finance-related experience

Competencies (as demonstrated through experience, training, and/or testing):

 

PC Skills: Excellent PC skills to include proficiency in Microsoft Suite, including Word, Excel (VLOOKUP, HLOOKUP, pivots), Outlook, and meeting tools (Teams, Zoom), and internet navigation and research.

Attention to Detail: Ability to manage large volumes of data and maintain meticulous records without overlooking small discrepancies that could impact compliance.

Analytical & Problem-Solving Skills: Highly motivated self-starter with excellent problem-solving skills. Should be able to identify problems and propose a resolution, and related process and system improvements.

Organizational & Time Management Abilities: Strong organizational skills to prioritize tasks, manage multiple projects concurrently, and meet deadlines in a fast-paced environment.

Effective Communication: Excellent verbal and written communication skills to interact with multiple stakeholders, including claimants, regulatory authorities, and internal teams.

Ethical Judgment & Discretion: High level of integrity and professionalism.  Ability to handle sensitive information with care and maintain confidentiality at all times.

Regulatory Knowledge: Familiarity with state and federal unclaimed property laws and regulations. Commitment to stay updated on emerging guidelines and legislative changes.

Working Conditions and Physical/Mental Demands

With or without reasonable accommodation, a candidate must have the physical and mental capacity to effectively perform all essential functions described. In addition to other demands, the demands of the job include:

Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey

Maintain composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations

Responsible handling of sensitive and confidential information.

Computer usage

Close vision, distance vision, and ability to adjust focus

Regular talking and hearing

Frequent sitting

Occasional lifting and/or moving document boxes.

Work is performed in an office or hybrid setting

During busy periods for filing, close process, etc., overtime or weekends could be needed.

 

Securitas is committed to equal employment opportunity. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.