This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Spectrum Reach helps local businesses grow through the best content, insights, products, and people that connect advertisers to their intended audiences across TV, apps, social, and other media platforms.  Spectrum Reach operates in multiple states and local markets that can reach over 27 million households by creating scalable advertising and marketing services driven by data insights and award-winning creative services.

** This position is required to work 10AM to 7PM 1-2 weeks out of the month ** 

The Business Operations Regional Support Specialist plays a key role to Spectrum Reach by ensuring compliance and integrity of our Client accounts, analyzing and mitigating credit risk, and acting as a point of contact for Finance related support to our internal and external partners. 

ESSENTIAL FUNCTIONS OF THE POSITION

Ensures a positive customer experience through the handling of support requests via email, chat and phoneMitigates company risk by analyzing business credit worthiness and managing exposure through the review of customer accountsEnforces company compliance and data integrity through the evaluation and approval of new client contractsSupports related business initiatives

REQUIRED QUALIFICATIONS

Analytical, critical thinking to navigate making informed credit risk decisions and multiple systemsAbility to effectively organize and prioritizeProvide strong customer service to clients and sales teams across the footprintAbility to work collaboratively and independently; highly motivated and detail-orientedAbility to work under pressure and meet deadlinesAbility to demonstrate superb follow throughProficient in Microsoft applications

PREFERRED QUALIFICATIONS

Ability to communicate orally and in writing in a clear, straightforward and professional mannerFamiliarity with the advertising industry

EDUCATION

Bachelor’s degree in marketing, Communications, Business, or related field or equivalent experience

FGN135 2026-69409 2026

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: SPRCH Business Unit: Spectrum Reach Zip Code: 28203

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.