Consumer & Community Banking (CCB) serves 50 million customers with a broad range of consumer financial services, including personal banking, investment advice, small business lending, mortgages, credit cards, payments and auto financing. Our 160,000 employees serve our customers by following Chase's Five Keys to a great customer experience. 

As a Finance & Business Management Senior Associate on the Consumer Banking Finance and Business Management team, you will be responsible for optimizing business performance by helping to drive key initiatives.   You will act as a trusted advisor and counterweight to Business/Group Heads, and are responsible for identifying, escalating, and mitigating business risks.  Each team serves as strategic business partners to the firm’s Divisional Directors, Regional Directors and Market Directors who lead the Chase Retail Financial Services network.  If you are a highly motivated individual and interested in providing Finance and Business Management support within their aligned division, please apply today.  You will support both the divisional and regional business managers as they provide the field leadership with insights into the territory’s performance, such as D&I balance growth, customer experience, client outreach, and field staff (e.g., branch manager, banker, advisor) performance.

Job Responsibilities:

Support the divisional and regional business managers through reporting, analysis, and deep dives into results, as needed with the focus to understand and optimize resultsProvide a high level of responsiveness to executive ad-hoc requests related to project management, presentation development, and business analysisOrganize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques. Create wireframes and mock-ups quickly and iteratively for management presentations, reports, and dashboardsCommunicate effectively with key business partners to understand projects and drive next stepsManage projects and deliver key work streams and tasksPrepare Divisional and regional business review packagesDevelop deep knowledge to become the team’s subject matter expert on key focus areasParticipate in and support ad-hoc special projects and requests as neededContribute to divisional / national initiatives (includes owning and driving certain projects on divisional / national level)

Required Qualifications, Capabilities, and Skills:

Bachelor’s degree in Accounting, Finance, Economics, or related discipline4+ years of relevant Financial Services experienceKnowledge and understanding of financial principles and ability to link results to activities Excellent verbal and written communication skillsStrong analytical and organizational skills; ability to manage multiple (and changing) concurrent project deliverables Ability to work collaboratively and develop strong relationships across the organizationStrong follow-through, initiative, and sense of urgencyProficiency in Microsoft Office and other financial applicationsMust be results-oriented and focused on the delivery of solutions, with superior attention to detailSome travel may be required

Preferred Qualifications, Capabilities, and Skills:

Experience with Tableau or Qlikview a plusOverall branch knowledge and base knowledge of Retail Banking Financial Systems preferred