Our client, a leading technology service provider, is seeking a Field Service Technician to join their team. As a Field Service Technician, you will be part of the IT Support team, providing essential technical services to internal customers. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive approach to customer service, which will align successfully with the organization's goals. **Job Title:** Field Service Technician **Location:** Syracuse, NY **Pay Range:** $28 per hour **What's the Job?** + Manage all activities required to provide technical services to internal customers by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, and networked systems. + Ensure that all phases of desktop support, including installations, upgrades, software, hardware, operating systems, and operating system configuration issues, are properly coordinated, monitored, tracked, and resolved. + Execute information technology projects to ensure the success of department objectives. + Perform training programs designed to educate the organization's computer users about basic computer use and specialized applications. + Maintain an expert level of computer literacy, including a working knowledge of Operating Systems, primarily Windows desktops and laptops, and the use of mobile devices. **What's Needed?** + 2-3 years of related experience in technical support or a similar role. + CompTIA A+ and Net+ Certifications, or equivalent associate's degree, or years of experience. + Strong troubleshooting skills and the ability to work independently. + Excellent communication skills, both verbal and written. + Ability to work effectively in a team-oriented environment. **What's in it for me?** + Opportunity to work in a dynamic and supportive environment. + Gain hands-on experience with the latest technology and systems. + Engage in professional development and training programs. + Collaborate with a diverse team of professionals. + Contribute to meaningful projects that impact the organization. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Health Savings Account + Health Flexible Spending Account + Dependent Care Flexible Spending Account + Supplemental Life Insurance + Short Term and Long Term Disability Insurance + Business Travel Insurance + 401(k), Plus Match + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.