Field Service Engineer - Delhi
Danaher Corporation
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Beckman Coulter Life Sciences, one of Danaher’s (https://danaher.com/our-businesses) 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life-saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results.
We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory.
It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we’re just beginning. Working together, let’s put our time and talents together to advance human health for tomorrow.
Learn about the Danaher Business System (https://www.danaher.com/how-we-work/danaher-business-system) which makes everything possible.
The Field Service Engineer is responsible for driving customer satisfaction through timely PM, Response Time, Resolution Time.
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This position reports to the Regional Service Manager and is part of the Service department l ocated in Delhi .
In this role, you will have the opportunity to provide:
Technical Service & Support
+ Install, commission, and validate Beckman Coulter Life Sciences instruments at customer sites.
+ Perform preventive maintenance (PM), corrective maintenance (CM), and breakdown repairs as per service schedules and SLAs.
+ Diagnose hardware, software, and application-related issues and provide timely resolutions.
+ Perform instrument calibrations, upgrades, and modifications as required.
Customer Engagement
+ Act as the primary technical point of contact for assigned customers.
+ Provide basic application support and user training on instrument operation and routine maintenance.
+ Communicate service findings, recommendations, and follow-ups clearly and professionally.
+ Build long-term customer relationships and support retention and service contract renewals.
Documentation & Compliance
+ Accurately complete service reports, installation records, and PM checklists in CRM/service systems.
+ Ensure compliance with Beckman Coulter quality systems, EHS policies, and regulatory requirements.
+ Follow Danaher Business System (DBS) tools and continuous improvement practices.
Planning & Coordination
+ Plan and prioritize service visits to meet customer commitments and business goals.
+ Coordinate with applications, sales, and logistics teams for parts, escalations, and customer needs.
+ Participate in on-call/standby support as per regional requirements.
The essential requirements of the job include :
· Upto 5 years of work experience
· Graduate, preferably technical
Travel, Motor Vehicle Record & Physical/Environment Requirements:
+ Ability to travel – 70 % travel, overnight, across country
It would be a plus if you also possess previous experience in:
+ LifeScience Industry experience
Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info (https://leplb1040.upoint.alight.com/ah-angular-afirst-web/#/web/danaher/cp/preauth-home) .
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com .
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