At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Site Operations Manager

 

Your role and responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.

The work model for the role is:hybrid

This role is contributing to Electrification Business Area Service Fivision.

You will be mainly accountable for:Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products.Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.
 Qualifications for the role College of Technology graduate or above (Engineering background preferred)Japanese:Native level; equivalent to JLPT N1 proficiency
English:Business level (reading, writing, and speaking)
Includes regular communication in English via email and chat, as well as oral communication with factories.More than 3-5 years of service experience in the electrical fieldJapanese driver's license.Basic knowledge　of industrial electrical products (service experience not required)Ability to travel domestically（and internationally）
What's in it for you?Be active in a global companyLearn about trends in industries that will lead the digital transformation eraYou will be installing equipment in industries that Japan is trying to grow, such as data centers, semiconductors, and renewables, so you will be able to gain firsthand experienceAs the organization is in a growth phase, there will be significant growth for both the organization and individuals
 

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