Field Engineer – Electrical Systems Location: Arizona, Travel-Based / Field Service Industry: Mining, Metals, Power, Manufacturing Primary Purpose Provide advanced electrical field engineering services for complex, non-routine equipment issues across multiple industrial sectors, including mining, steel mills, power plants, and manufacturing facilities. Work will occur at customer sites and internal service locations. Key Responsibilities Technical & Engineering Support + Diagnose and troubleshoot vintage and modern control systems, including AC/DC drive systems, PLCs, HMI automation platforms, and Siemens/ABB VFD systems. + Perform system setup, testing, calibration, and functional correlation on a variety of industrial drive and control systems. + Provide technical support for complex maintenance and repair projects, including work on non-routine or never-before-serviced systems. + Use DATAQ data loggers to capture XY recordings; prepare detailed reports and corrective-action recommendations. + Maintain tools, test instruments, and equipment in proper working condition. + Deliver after-hours technical support both remotely and on-site. + Complete accurate service reports, time tracking, and expense documentation. + Support on-the-job training and skill development for technicians and field engineers. + Ensure required tools and equipment are available and in optimal condition for efficient work performance. Customer Communication & Project Support + Interface with plant engineers, maintenance teams, and operations personnel to resolve technical issues and clarify specifications. + Provide technical details and repair scope information to internal teams for quotation development, including required parts and cost estimates. + Keep appropriate internal stakeholders updated on project status, customer needs, and technical findings. + Participate in identifying ongoing training needs related to repair, manufacturing, and field engineering. + Mentor junior Field Engineers and contribute to developing team capabilities. + Ensure all completed work meets established quality standards and complies with ISO-based processes. + Communicate clearly, accurately, and professionally with employees, customers, and vendors. General & Safety Responsibilities + Follow all safety procedures and utilize proper PPE. + Maintain a clean, organized, and safe work environment. + Operate all equipment safely and responsibly. + Uphold a strong professional image and maintain positive working relationships with customers, vendors, and coworkers. + Provide exceptional customer service at all times. + Follow all company policies, procedures, and work standards. + Perform additional duties as assigned. Requirements Education + Bachelor's degree in Electrical Engineering, or an equivalent combination of education and related experience. Experience + 4–7 years of electrical engineering experience in industrial field service or a comparable environment. + Experience in mining, mills, power plants, or manufacturing facilities preferred. + PLC and industrial drive system experience required. + Manufacturer-specific product training preferred. + Knowledge of AC/DC motors strongly preferred. Technical Skills + Strong working knowledge of PLCs, VFDs, HMI automation systems, and industrial troubleshooting methods. + Broad exposure to multiple industrial applications and heavy equipment systems. + Proficient in algebra, trigonometry, and analytical geometry. + Strong PC skills, including Microsoft Office. Professional Skills + Ability to work independently with minimal supervision. + Strong written and verbal communication skills. + Strong interpersonal and customer-facing skills. + Effective organizational and time-management abilities with the capacity to manage multiple high-priority tasks. + Demonstrated problem-solving and analytical troubleshooting capability. + Ability to comprehend complex technical documentation and follow detailed procedures. + Capable of making sound decisions on non-routine tasks. + Willingness and ability to take after-hours calls. + Overnight travel required. + Valid driver's license required. Values & Behaviors The ideal candidate: + Cares deeply about people and safety + Acts with humility, integrity, and trustworthiness + Demonstrates resilience and persistence + Embraces continuous learning and growth + Delivers excellence in all aspects of their work