JOB DESCRIPTION   Job Title: Field Administrative Assistant Division: Townsend Tree Service Function: AAS – Administrative Services Reports To: Manager Discipline: AAS000-Administrative Services Generalist Pay Type: Hourly Career Band: (U) – Business Support Job Type: Non-Exempt EEO Group: Administrative Support Workers Effective: 12/19/2025     Position Summary   The Field Administrative Assistant supports daily field operations by providing administrative, coordination, and communication assistance to crews, supervisors, and management. This role acts as a liaison between the field and office, helping ensure accurate documentation, scheduling support, job tracking, and compliance with company procedures. The Field Administrative Assistant plays a key role in keeping operations organized, efficient, and well-documented.   Key Responsibilities Essential Functions   Field & Crew Support Serve as a primary administrative point of contact for field crews and foremen Assist with daily job documentation, work orders, and job completion records Support crew scheduling, time tracking, and job assignments as directed Communicate changes, updates, and instructions between office staff and field teams   Administrative & Documentation Duties Prepare, organize, and maintain job packets, permits, maps, and customer information Collect, review, and submit required paperwork including timesheets, equipment logs, and job reports Enter and update job data, notes, and records in company systems Assist with invoicing support by ensuring job details and documentation are complete and accurate   Administrative & Documentation Duties Prepare, organize, and maintain job packets, permits, maps, and customer information Collect, review, and submit required paperwork including timesheets, equipment logs, and job reports Enter and update job data, notes, and records in company systems Assist with invoicing support by ensuring job details and documentation are complete and accurate   Safety & Compliance Support Assist with tracking safety documentation, training records, and certifications Ensure required permits, forms, and job-related documents are completed and submitted Support compliance with company policies, safety standards, and regulatory requirements   General Office & Operational Support Assist with supply ordering and inventory coordination for field needs Support supervisors and managers with reports, spreadsheets, and administrative tasks Perform other duties as assigned to support efficient field operations   Duties may or may not be subject to change   Qualifications Education and Experience High School Diploma or equivalent   Skills and Competencies Excellent communication and people skills Strong organizational skills and attention to detail Proficiency with basic computer programs (email, spreadsheets, data entry systems) Ability to multitask and prioritize in a fast-paced environment Meet all physical requirements of the position. Pass all drug and alcohol screens as required by Company policy and, if applicable, required by DOT regulations. 18 years of age or older, or 21 if CDL is required. Legally authorized to work in the United States. Preferred Previous administrative, office, or operations support experience This role is based in an office environment with occasional remote work flexibility. The position may require limited travel.   This job description is not intended to provide an exhaustive list of activities, duties, or responsibilities required for this position. The Townsend Company and its family of companies reserve the right to modify job responsibilities, duties, or schedules as needed to meet business or operational requirements. Accommodation requests will be made as necessary to support individuals with disabilities.   Additionally, this position is subject to pre-employment screening, which may include drug testing and a background check.   Equal Opportunity Employer Statement The Townsend Company and its family of companies are equal opportunity employers. We are committed to fostering an inclusive workplace where all employees and applicants are treated with fairness, dignity, and respect. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.