Job Description

Looking for new opportunities in your career? Wherever you’re heading, let’s go there together. 
 

Our ambition is to be an exceptional workplace. We will put our very best effort into your personal and professional development – because when you grow, we grow. Our dream is to be the world’s preferred destination for convenience and fuel. Whatever your goal is, let’s make each other’s dreams come true. Come grow with us. 
 

Circle K Business Centre  Poland is looking for a new team player, who would like to join our team as: 
 

Facility Service Center Specialist with German  

Circle K is currently looking for Facility Service Center Specialist with German language skills who will be a single point of contact for Circle K stores and Business Unit representatives in Circle K Germany. The role is based in our office in Warsaw, Poland.  The specialist will be responsible for registering of issues on assets and dispatching service orders to the right external Suppliers/Service providers. The Service Center Specialist will work closely with local maintenance engineers and vendor companies providing service to our stores in Germany. The person who will take this position shall be open-minded, enthusiastic self-taught and ready to provide technical support to our sites and vendors.   

 

 

Your tasks/responsibilities: 

Registering Work Orders in the system and supervision according to the KPI’s 

Active communication with all parties involved (site managers, service companies, maintenance engineers, technicians, etc.) for effective problem resolution 

Maintain equipment documentation including specifications, warranties, life cycle, maintenance needs and operating instructions 

Controlling of the system setup and active participation in system updates, including providing training for agents and vendor companies 

Technical support for assets and equipment located in Circle K stores  

Cooperation with German service partners, preparing documentation of the damage and cost estimates to be discussed with the insurance companies 

Registration of insurance claims towards the customers’ insurance companies 

Completing documentation of all invoices/costs and claiming costs back from the insurance companies 

Following up on payments from the insurance companies 

Preparing reports on success rates 

 

 

 Qualifications: 

 

Fluent German language skills (B2/C1 preferred) 

Very good English and other foreign language skills is an advantage 

Quick learner, ambitious and well organized/structured 

University degree preferred 

Experience in technical support as advantage 

Ability to understand customer demands and come up with solutions to their problems 

High service orientation 

Good teamwork skills 

 

 

What do we offer: 

 

Contract of employment 

Annual bonus  

Private medical care  

Cafeteria Platform/Multisport 

Language lessons subsidized by the company 

Group insurance  

Attractive discounts for products and services at our stations  

Employee stock purchase plan  

Employee Assistance Program (Lyra) 

Modern and convenient office that you can virtually visit here - https://goo.gl/maps/CLteHfYcdYMbdESq6  

Friendly work atmosphere 

Integration events 

Trainings 

Possibility to develop skill in a wide international environment 

 

 

Feels like this is about you? 

Let us know that you are interested by applying! We will contact you and maybe soon you will be here at our office, drinking great coffee and talking with us about possible job opportunities in Circle K Business Centre. 

__________________________________________________________________________________ 

 

YOU SUPPORT OUR STORES, WE SUPPORT YOUR DEVELOPMENT 

To provide world class service to our customers, our colleagues in our stores need world class support. This is the task of our many support offices. Here you´ll become part of our talented team of specialists in Facility, Logistics, Accounting, Customer Service, IT, HR and Marketing. 

  

To meet the future, we collaborate across teams and our worldwide markets. Our most important assets are our people and we put a lot of trust in you. In return for your commitment, energy and ambition we offer you security and responsible freedom in carrying out what you do best in your job. 

 

 

Check who we are here: https://youtu.be/td-QGnNnvW0 
 
Want to know even more about us? Take a look at our career page: https://workwithus.circlek.com/global/en/businesscentrewarsaw 
 
Interested? 
We encourage you to apply. 
 
We know great companies are built from within, by great people like you. Come grow with us! 
We´re looking forward to your application 

 

We hereby inform that in the company Circle K Business Centre Poland sp. z o.o. with registered office in Warsaw an Internal Notification and Follow-up Actions Procedures applies. 

The document describes rules for reporting violations of law by whistleblowers. Full content of the above-mentioned Procedure is available here:  https://www.circlek.pl/o-nas/procedury-zgloszen