JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Facility & Safety Environment Supervisor will assist the Facilities Manager in leading a team or vendor group to manage the tactical delivery for the assigned property/facility, and be the on-site key point of contact for key stakeholders and/or client in the absence of the Facilities Manager. The responsibilities will include site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services, helpdesk, comprehensive safety management, and environmental compliance oversight.

Safety System Responsibilities: Oversee people safety management in accordance with client safety requirements for staff and contractors. Maintain optimal condition for all critical safety equipment including fire pump systems, fire alarm control panels, smoke and heat detectors, fire extinguishers, FM200 systems, and lightning protection systems. Manage certificates and legal compliance requirements for safety valves, pressure tanks, and water quality monitoring (incoming and outgoing).

Environment System Responsibilities: Supervise wastewater treatment systems, DI water systems, waste collection systems, dust collection, scrubbers, and ventilation systems. Lead environmental monitoring management programs and pest control monitoring activities.

Continuous Improvement Responsibilities: Collect and analyze energy consumption data (water, electricity, steam, air) to identify improvement opportunities and generate reports. Investigate facility-wide improvement opportunities to achieve cost savings aligned with JLL's annual client commitments. Monitor projects related to safety requirements and environmental compliance.

MAJOR RESPONSIBILITIES

People Management (where applicable)

Manage and coach team membersDevelop and sustain a high-quality, well-motivated teamEnsure high staff morale, trust, and work ethicsActively support an environment that promotes teamwork, cooperation, and performance excellenceAssist in mentoring and enabling training & development of team members

Client/Stakeholder Management

Deliver excellent customer service to meet on-site client expectationsBuild and develop effective relationships with key stakeholders and/or clients across all organizational levelsMonitor procedures to ensure client expectations are conveyed and acted upon

Safety & Environmental Compliance Management

Implement and manage comprehensive safety procedures to ensure provision of a safe working environmentEnsure compliance with statutory regulations on fire, health, and safety standardsOversee environmental management systems and ensure regulatory complianceConduct safety audits and environmental assessmentsManage safety training programs for staff and contractorsMonitor and report on environmental performance metrics

Procurement & Vendor Management

Manage multiple vendors with both hard and soft skills to deliver services on time and within budgetManage vendor procurement processes in accordance with agreed client procurement guidelines and Jones Lang LaSalle procurement best practices

Contracts Management

Ensure all contracts are professionally delivered at the right cost and in line with the Jones Lang LaSalle Code of EthicsMonitor contract expiry dates and initiate re-procurement when neededContinually assess contracts to ensure best value delivery to the client

Site Operations Management

Implement industry best practice operationsAssist and monitor to ensure all building procedures and performance measures are maintained at all timesEnsure all Critical Environment (CEM) requirements are metSeek ways to reduce costs and improve operational standardsProvide 24/7 emergency call support and site attendance as required

Risk Management

Assist in implementation and management of property risk management programsSupport implementation and monitoring of disaster recovery and business continuity plansFollow established escalation procedures and incident reporting proceduresAdhere to Jones Lang LaSalle's business conduct by ensuring compliance with firm guidelines, procedures, and strategiesAchieve Key Performance Indicators and Service Level Agreement targets

CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA

Ideal Experience

Minimum 3 years of experience in facilities, property management, hospitality, or related field with safety and environmental oversightExperience working in client industry environmentKnowledge of local health, occupational safety, and environmental requirementsKnowledge of critical facilities and environmental systemsKnowledge of vendor management for specialized safety and environmental servicesUnderstanding of basic technical aspects of property systems (Computer Room Air-conditioning, Chiller systems, Fire Protection systems, Mechanical & Electrical systems, BMS systems, environmental control systems)Proven capacity to understand and interpret commercial contractsStrong budget management and financial analysis skillsCertification in safety management (preferred) and environmental compliance

Critical Competencies for Success

Client Focus & Relationship Management

Ease of interaction with a wide range and level of client staffAbility to manage conflict and balance between client and firm requirementsCustomer-oriented attitude with focus on safety and environmental stewardshipDemonstrates proactive & professional approach to customer service

Safety & Environmental Leadership

Proven ability to develop and implement safety management systemsExperience in environmental compliance and monitoring programsStrong knowledge of safety regulations and environmental standardsAbility to conduct risk assessments and develop mitigation strategies

Project Management & Organizational Skills

Excellent planning & organizational skills to prioritize work and meet tight deadlinesProven ability to manage multiple and complex operational, safety, and environmental matters dailyExperience managing safety and environmental improvement projects

Problem Solving & Strategic Thinking

Capacity to deal with ambiguity and solve complex safety and environmental problems effectivelyAnalytical approach with proven ability to solve problems using quantitative methodsProven ability to employ holistic approaches and develop long-term solutions

Other Personal Characteristics

Demonstrated superior people management skills with ability to lead teams effectively in safety-critical environmentsStrong communicator with good presentation skills and strong verbal & written communication skills (English & local language)Passion for quality and safety with attention to detailSelf-motivated, confident, and energetic approach to safety and environmental challengesAbility to effectively deal with stressful and emergency situationsFlexible and able to adapt to rapidly changing safety and environmental requirementsStrongly goal-oriented with focus on meeting all performance, safety, and environmental targetsTeam player able to cooperate across departments to meet safety and environmental objectivesProven ability to initiate and follow through with safety and environmental improvement initiativesExhibits honesty, trustworthiness, and ethical leadership in safety matters

KEY STAKEHOLDERS

Client staffEngineering ManagerSafety Officers and Environmental CoordinatorsSpecialized vendor staff (safety, environmental, and maintenance contractors)Regulatory authorities and inspectors

Location:

On-site –Bien Hoa City, Vietnam

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.