Job Title

Facility Coordinator

Job Description Summary

The Facilities Coordinator provides assistance to the facility management team to ensure successful service delivery of the client facility needs. Directly supports the facility management team with on-going facility and team related responsibilities.

Job Description

Key Responsibilities

Provide day‑to‑day facility management support and monitor building operations.

Respond to client inquiries, resolve issues, and ensure customer satisfaction.

Coordinate maintenance and repairs with contractors and vendors.

Create, assign, and track work orders; verify invoices and process payments.

Support site inspections and ensure compliance with building procedures and safety protocols.

Maintain communication with clients, landlords, vendors, and internal teams.

Monitor vendor performance and train vendors on work order and billing processes.

Assist with complex issues such as environmental concerns or disaster recovery.

Schedule and document maintenance activities.

Support reporting of KPIs and service level performance.

Provide helpdesk support and oversee workflow for facility-related requests.

Assist with onboarding new team members and coordinating special events.

Core Competencies

Strong communication

Customer focus

Initiative and urgency

Multitasking and attention to detail

Basic financial understanding

Time management

Team collaboration

Education & Experience

High school diploma or GED required.

At least 1 year of administrative, accounting, or tenant services experience.

Customer service experience required.

Experience in facilities/property management or commercial real estate preferred.

Proficiency with Microsoft Office and basic understanding of building systems.

Additional Qualifications

Knowledge of lease terms, CAM reconciliation, insurance, and real estate taxes.

Ability to understand contracts and management agreements.

Strong judgment and interpersonal skills.

Work Environment & Physical Requirements

Professional office setting using standard office equipment.

Must be able to communicate clearly, use a computer, move around the workspace, and remain seated for extended periods.

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

INCO: “Cushman & Wakefield”