Grand Rapids, MI, USA
11 days ago
Facilities Manager

 

Facilities Manager 

Who We Are

 

At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture. 

HUB is a leading global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 16,000 employees in 500 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions. 

What We Offer You 

At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our success breeds your opportunity! 

Benefits you may enjoy working at HUB International Midwest-East: 

Medical, Dental, and Vision (PPO, HMO, and HSA) 

Comprehensive Wellness Program 

401(k) Retirement Plan 

Life and Disability Plans 

Vacation, Holiday, Sick, and Personal Time Off 

Spending Accounts 

Pet Insurance 

Comprehensive Onboarding Program 

Continuing Education / Personal Development Programs  

Flexible Work Arrangements  

Employee Engagement Events 

Dress for Your Day Dress-Code 

Recognition Rewards Program 

Service Awards 

Here’s Where You Come In 

The Facilities Manager provides strategic leadership and operational ownership of all facilities and workplace operations across our regional portfolio of approximately 15 offices, supporting 350 employees. This role is accountable for the performance, scalability, and reliability of our physical workplaces and supporting infrastructure—including real estate and lease administration, capital expenditures, renovations and relocations, vendor partnerships, technology infrastructure coordination, and integration of newly acquired offices. 

 

This position requires a highly organized, execution-driven leader who combines strong project management discipline with exceptional service mindset, financial stewardship, and operational judgment. The successful candidate thrives in fast-paced, growth environments, anticipates risk, drives continuous improvement, and communicates clearly with executives, internal stakeholders, and external partners. 

 

This role has direct supervisory responsibility for our receptionist and administrative team, which currently includes 3 staff members. 

 

Core Responsibilities 

 

Facilities Operations & Workplace Management 

Own daily operations, maintenance, and planning for all regional office facilities, utilities, and equipment 

Lead office upgrades, repairs, preventive maintenance programs, space optimization initiatives, and closures 

Direct workstation assignments, space planning, and office configurations to support evolving business needs 

Oversee janitorial services and ensure consistent cleanliness, safety, and workplace standards 

Manage storage, inventory, and supply distribution processes 

Supervise and develop administrative support staff 

 

Technology & Infrastructure Coordination 

Coordinate audiovisual systems, office technology upgrades, and infrastructure implementations in partnership with IT vendors and internal teams 

Manage IT ticket escalations, system access provisioning, and security protocols 

Oversee phone systems and upgrades 

Maintain accurate asset tracking for all staff equipment 

Lead technology-related change management, user communication, and adoption 

 

Real Estate & Lease Administration 

Manage lease agreements, renewals, amendments, and landlord relationships 

Support site selection, space analysis, and real estate strategy initiatives 

Manage equipment lease portfolios and related vendor contracts 

 

Vendor & Contract Management 

Source, negotiate, and manage vendor relationships and service agreements 

Ensure vendor performance, compliance, credentialing, and access requirements 

Review and approve vendor invoices in alignment with budget controls and policies 

 

Capital Expenditures & Financial Management 

Develop and manage annual CAPEX budgets and multi-year capital expenditure plans 

Track project spend, forecast variances, and deliver financial reporting 

Ensure projects meet quality, timeline, and cost expectations 

 

Renovations, Relocations & Expansion Projects 

Lead end-to-end project management for office renovations, relocations, expansions, and buildouts 

Manage contractor selection, bid evaluation, negotiations, and contract administration 

Coordinate architecture, furniture planning, IT infrastructure, and move logistics 

Lead stakeholder communications, employee readiness, and transition planning 

 

Mergers & Acquisitions Integration 

Provide facilities and infrastructure integration support and leadership for newly acquired offices 

Manage lease transitions, operational alignment, and workspace optimization 

Ensure seamless continuity of operations during times of transition and growth 

 

Travel 

Frequent regional travel across Michigan and Indiana 

 

Required Qualifications 

Proven project management expertise with strong execution discipline and customer service orientation 

Exceptional organizational skills with the ability to manage multiple concurrent initiatives 

Strong leadership presence with sound judgment and problem-solving capability 

Ability to operate independently, set priorities, and drive results with minimal supervision 

Demonstrated experience working in fast-growth, high-change environments 

Excellent written and verbal communication skills with executive-level professionalism 

Strong change management, stakeholder communication, and operational planning skills 

High standards of integrity, accountability, and follow-through 

Willingness and ability to travel regionally 

 

Preferred Qualifications 

3-5+ years of progressive experience in Facilities Management, Real Estate Operations, Project Management, Workplace Operations, or related field 

Bachelor's degree in Business Administration, Project Management, Facilities Management, or equivalent professional experience 

Experience managing multi-site portfolios and capital expenditure projects preferred 

Department Business Operations

Required Experience:

Required Travel:

Required Education:

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

E-Verify Program

We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

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