JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves: This role leads a facilities management team in delivering exceptional service to key clients through strategic thinking, strong leadership, and customer-centric approaches. The position requires managing client relationships at all levels, overseeing multiple diverse facilities, leading project delivery, and driving financial performance while fostering team development. This full-time, on-site role focuses on transitioning from tactical delivery to strategic client support while maintaining operational excellence and identifying growth opportunities.

Your day-to-day tasks will include:

• Foster and grow client relationships through effective service delivery while identifying new opportunities to expand service offerings

• Ensure adherence to project timelines and commitments, delivering projects on time and on budget while achieving contracted KPIs and SLAs

• Oversee multiple facilities with diverse functions and supervise vendor performance during normal and off-hours, including weekends

• Provide leadership for client initiatives while monitoring team workload and delivering real-time constructive feedback to maximize performance

• Conduct financial analysis including monthly variance reports, create and manage operational and annual capital budgets

• Oversee all phases of facility relocations from initial feasibility studies to post-move evaluations, minimizing employee downtime

• Maintain strong relationships with landlords and ensure all client communications are thorough and complete

• Provide innovative recommendations to clients leveraging JLL resources while continuously seeking ways to improve service delivery

• Foster a culture of ownership and accountability within the team while improving overall effectiveness and communications

Desired experience and technical skills:

Requirements:

• Bachelor's degree in Facilities Management, Business Administration, or related field

• Minimum of 7-10 years of experience in facilities management, with at least 5 years in a leadership role

• Strong financial acumen and experience in budget management

• Excellent communication and interpersonal skills with proven client relationship management track record

• Experience with facilities management software and proficiency in data analysis and reporting

• Strategic thinking and problem-solving skills with ability to lead and motivate teams in fast-paced environments

Preferred:

• Knowledge of industry best practices and emerging trends in facilities management

• Experience with JLL work order systems and platform resources

• Background in office relocations and space planning

• Familiarity with Business Intelligence (BI) tools and advanced data analytics

• Experience working with National OS, NRE, OSMs, and MOLs in corporate environments

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.

Estimated compensation for this position:

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.