JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves

Plan, coordinate and execute matters related to facilities management

Oversee the performance of Cleaning Team, Security Team, Landscaping Team

Supervise and liaise with external vendors in respect of regular communications and ad-hoc work, and respond to issues that arise

Prepare and review contracts and tender documents including negotiations etc

Intervenes, analyses, manages and resolves business conflicts between the company and the vendors / suppliers

Monitor the progress/quality of works performed by both contractors and in-house staff.

Implementing procedures of safety system and performance measurement like scorecard to ensure quality and reliability of services meeting client’s requirements

Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels

Excellent planning & organizational skills to prioritize work and meet tight timelines

Demonstrated experience with continuous improvement initiatives, client reporting and preparation of reports

Site Responsibilities:

Cleaning Operations Management

Oversee comprehensive cleaning schedules and protocols

Ensure all areas of the building are maintained to the highest standards of cleanliness

Conduct regular inspections to maintain quality control

Address any cleanliness issues promptly and efficiently

E&M (Electrical & Mechanical) Systems Management

Oversee the maintenance and operation of all electrical and mechanical systems

Develop and implement preventive maintenance programs

Ensure compliance with relevant codes and regulations

Manage energy efficiency initiatives and sustainability practices

Facilities Management Office

Supervise the facilities management team

Coordinate daily operations and address tenant requests

Implement and maintain facilities management software systems

Develop and enforce standard operating procedures

Review “Permit to Work” to ensure all works in the premise has been evaluated

Security Management

Oversee security personnel and systems, e.g. CCTV, access control system

Develop and implement security protocols and emergency response plans

Liaise with local law enforcement when necessary

Landscape Management

Oversee landscape maintenance

Ensure proper care of indoor and outdoor plants

Manage seasonal decorations and special event setups

Clubhouse Operations

Manage the day-to-day operations of the building's clubhouse

Oversee amenities and ensure they are well-maintained and operational

Coordinate events and activities in the clubhouse

Ensure compliance with health and safety regulations, e.g. FEHD

Central Mailing Services

Ensure efficient sorting and distribution of mail and packages

Implement secure handling procedures for sensitive materials

Vendor and Contract Management

Select, negotiate with, and manage contracts for service providers and contractors

Ensure all contracted services meet quality standards and budget constraints

Financial Management

Prepare and manage the annual operating budget for all facility services

Monitor and control expenses, identifying cost-saving opportunities

Process invoices and maintain accurate financial records

Tenant Relations

Act as the primary point of contact for tenant concerns and requests

Conduct regular property inspections and address issues promptly

Coordinate move-ins, move-outs, and tenant improvements

Stakeholder Communication

Serve as a liaison between the two landlords and tenants

Prepare and present regular reports on building performance and operations

Facilitate effective communication among all parties

Conduct regular meeting to review the staff canteen performance

Health and Safety Compliance

Ensure compliance with all relevant health and safety regulations

Conduct regular safety training sessions

Stay updated on industry best practices and implement improvements as needed

Carpark Operations Management

Oversee parking systems and procedures

Optimize parking space utilization and traffic flow

Manage parking fee structures and payment systems

Oversee the installation and maintenance of parking equipment (e.g., barriers, EV charger)

Handle customer inquiries, complaints, and feedback

Manage parking allocation for tenants and visitors

Desired experience and technical skills

Property Management Partitioner (PMP) Tier 1 license holder from Property Management Services Authority (PMSA)

University degree in facilities management / property management or related disciplines preferred

A minimum of 6 years’ proven experience in facilities/pro management

Able to respond appropriately to emergencies or urgent issues as they arise, managing and leading change to ensure minimum disruption to core activities and plan for future development in line with strategic business objectives

Strong leadership, well-organized, multi-tasking and able to meet tight deadlines

Excellent planning & organizational skills to prioritize work and meet tight timelines

Demonstrated experience with continuous improvement initiatives, client reporting and preparation of reports

Excellent communication and interpersonal skills with an ability to build rapport with team members and stakeholders

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.