JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

This position serves as the coordinator for all soft services aspects of a facility, managing day-to-day operations to maintain a world-class working environment that creates a wonderful workplace experience for employees. You will oversee general employee requests, reception and mailroom services while ensuring facilities are well-maintained and safe. This role contributes to JLL's business objectives by delivering exceptional service quality that meets or exceeds client Key Performance Indicators while maintaining strong vendor relationships and operational excellence.

What your day-to-day will look like:

Manage day-to-day facilities operations including employee requests, reception, and mailroom servicesConduct regular facilities inspections and audits to confirm safety standards and identify repair needsPerform daily walkthroughs to ensure clean and organized office environmentsRespond to all work orders in timely manner ensuring KPI compliance and excellent customer serviceCoordinate with Facilities Manager, fellow coordinators, housekeeping personnel, landlord personnel and vendors • Serve as vendor point of contact for soft services daily operationsUpdate and maintain accurate records and official documentation for assigned sites.

Required Qualifications:

Experience in facilities management and coordination of soft services operationsStrong coordination skills with ability to work with multiple stakeholders including vendors and landlord personnelExcellent customer service skills with focus on timely response to work ordersKnowledge of building safety standards, inspection procedures, and maintenance requirementsAbility to identify operational improvement opportunities and make recommendationsStrong communication skills for vendor management and client relationship buildingCapability to handle emergency situations and participate in critical out-of-hours response

Preferred Qualifications:

Experience with procurement of vendors and services for facilities operationsKnowledge of Key Performance Indicators and contract compliance requirementsBackground in event coordination and meeting/conference facility supportFamiliarity with equipment maintenance and building access pass managementExperience conducting site inspections and assessments for workplace safetyUnderstanding of client contract requirements and service delivery excellence standards

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

Location:

On-site –Pasay, Philippines

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.