Facilities Assistant - Reception Job ID 233031 Posted 11-Aug-2025 Service line GWS Segment Role type Full-time Areas of Interest Engineering/Maintenance, Facilities Management Location(s) Dublin - Dublin - Ireland CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management, we are recruiting for aReceptionistto join our team and deliver theSoft Facilities Management serviceslocatedon our client account. The positionis responsible formaking a world class first impression of the organisation, upholding client values and carefully stewarding customers through moments that matter. Exceptional work and strong problem-solving skills are crucial to the role. Our team are beholders to a series of service standards that reflect core behaviours that should be embodied in every interaction made.  **Key Responsibilities: **   + Manage the Visitor Management system, ensuring all guests receive a memorable and professional welcome, with all badges prepared in advance of arrival for a seamless user experience for the building + Welcome all internal colleagues in a courteous and professional manner + Maintain complete ownership of theReceptionareawhen based thereandinits surrounding areas by collaborating with all colleagues and service partners to ensure it reflects a positive image of the company + Assistwith issuing and delivery of lost and forgotten passes when applicable + Use the technology platform to ensure all loaned items are scanned in and out within agreed timelines + Actively and positively engage with colleagues,clientsand other stakeholders to ensure a seamless service experience and coordination across departments + Provide general administrative support to various departments, including photocopying, filing, and data entry + Ensure that all matters that mayimpactthe smooth running of the building and facilities areimmediatelyreported and collaborate with the relevant stakeholders to ensuretimelyclosure of tickets and jobs + Provide support to theAdminteam by posting and assigning workplace tickets on theticketingsystem + Build andmaintainstrong working relationships with the Security Team, ensuring that the buildingis secure at all times + Report health and safety hazards and take proactive action to resolve the risk where appropriate + Provide information in relation to local transport links and service statuses so guests are provided with up-to-date information for their onward journeys + Hold general knowledge of local amenities and directions + Be familiarised with the Workplace Coordinator roles to provide cover as and whenrequired + Must be operationally hands on toassistwider team during peak periods and work flexible hours from time to time + Manual handling with liftingassistanceup to 25KG + Promote andmaintainthe core values of CBRE and the client + Perform other duties as assigned + Delivery of services shall be in line with the strategy set by the client and the Workplace Management Main Contact + Insurethat all tasksallocatedto you are completedin a timely manner. + Insurethat you are fullytrainiedto delivermail roomoperations. + Assist the Admin team in the management of the Desk Booking system, Locker systems and in managing meeting roomset upsasrequired. + Under taketasks as directed by thework placecoordinators and senior management of the building. **Communication Skills:** + Ability tocomprehendand interpret instructions, short correspondence, and memos, and ask clarifying questions to ensure understanding  + Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor/manager  **Person Specification:**   + Proven experience as aFacilitiesAssistant orReceptionist or in a similar role, preferably in a hotel / service industry / corporate environment + Mustdemonstratea strong senseof customerfocus, andpromote a sense of team spirit and good morale. + Excellent communication and interpersonal skills, with a professional manner + Strong organisational skills and attention to detail + Ability to multitask and prioritise tasks effectively in a fast-paced environment + Positive attitude, with a willingness to learn and adapt to new challenges + Ability tomaintainconfidentiality and handle sensitive information with discretion + Punctuality and reliability are essential + Comfortable with and embracing ofnew technologiesand digital tools  + Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)