Must have strong leadership skills and be able to communicate effectively with many different types of people. Assertive and resourceful; self-motivated; willing to ask questions, take initiative and to be able to multitask in high-pressure situations.\n
\n

Primary Responsibilities:\n\nFacilities Operations\nOversee day to day operations of Chicago office, ensuring that all services are effectively delivered and facility and workplace needs are met some individually and some through vendor\/contractor partners. These operations include but are not limited to security and front desk, janitorial, all workplace amenities, shipping & receiving, building system and general maintenance.\nConduct regular building\/floor walk throughs and inspections to ensure cleanliness, safety, and functionality.\nLiaison with building property management in support of building systems and common area maintenance requirements.\nFacilitate and manage various office projects such as remodels, office buildouts and various moves\/adds\/changes.\nWorkplace Services\nOversee lobby and reception operations to ensure a professional and welcoming environment.\nManage mailroom and shipping operations, ensuring timely and accurate handling of deliveries.\nMaintain pantry\/snack inventory and reorder as needed to support staff needs.\nAble to assess and troubleshoot furniture and equipment adjustments.\nSecurity & Access Management\nManage visitor check-in procedures to ensure a secure and professional workplace.\nHandles the issuance and replacement of employee and visitor badges; maintaining accurate records of badge
inventory and access logs.\nCoordinate with building\/property management on access control and emergency preparedness.\nEvent Support\nAssist with conference room configuration and setup for meetings and events.\nCoordinate with catering vendors and ensure timely delivery and setup.\nSupport guest check-in and wayfinding during on-site events.\nProvide on the ground support to ensure smooth event execution and quick resolution of any issues.\n\n

Qualifications:\n\nRequired\nHS Diploma required - Higher education preferred\nProven experience in facilities management or workplace operations.d\nStrong leadership skills. Able to direct activities with vendor partners without having direct authority.\nProficiency with modern office technologies such as Microsoft Outlook, Copilot, Slack, and other platforms.\nAbility to work with Microsoft Excel to compile monthly reports and Microsoft PowerPoint to contribute to quarterly business reviews.\nExcellent organization skills and strong initiative required; ability to work independently with minimal direct supervision and ability to work and prioritize independently.\nMust demonstrate exceptional customer service skills; adaptable to a dynamic environment while possessing strong interpersonal skills\nMust be able to learn new skills quickly. Flexible, adaptable, and able effectively juggle multiple tasks and competing priorities\nAble to remain diplomatic in stressful situations; team oriented and has the capacity to build strong working relationships both within the team and with external stakeholders\/customers\nMaintains confidentiality while working with highly sensitive materials\nAble to walk, bend, kneel, stand, and\/or sit for extended periods of time\nAble to lift or move 50lbs or greater at times\nPreferred\nFamiliarity with building management systems (BMS).\nExperience with space planning tools or office layout software.\nKnowledge of basic security protocols and access control systems.\nExperience supporting corporate events or office hospitality services.\nAbility to put together and lead presentations with high-level stakeholders.\nCFM or FMA are a plus\n\n
\n