Chicago, IL, USA | Hourly | 27.50-28.00 per hour 27.50-28.00 | Full Time | Yes Must have strong leadership skills and be able to communicate effectively with many different types of people. Assertive and resourceful; self-motivated; willing to ask questions, take initiative and to be able to multitask in high-pressure situations. Primary Responsibilities: + Facilities Operations + Oversee day to day operations of Chicago office, ensuring that all services are effectively delivered and facility and workplace needs are met some individually and some through vendor/contractor partners. These operations include but are not limited to security and front desk, janitorial, all workplace amenities, shipping & receiving, building system and general maintenance. + Conduct regular building/floor walk throughs and inspections to ensure cleanliness, safety, and functionality. + Liaison with building property management in support of building systems and common area maintenance requirements. + Facilitate and manage various office projects such as remodels, office buildouts and various moves/adds/changes. + Workplace Services + Oversee lobby and reception operations to ensure a professional and welcoming environment. + Manage mailroom and shipping operations, ensuring timely and accurate handling of deliveries. + Maintain pantry/snack inventory and reorder as needed to support staff needs. + Able to assess and troubleshoot furniture and equipment adjustments. + Security & Access Management + Manage visitor check-in procedures to ensure a secure and professional workplace. + Handles the issuance and replacement of employee and visitor badges; maintaining accurate records of badge inventory and access logs. + Coordinate with building/property management on access control and emergency preparedness. + Event Support + Assist with conference room configuration and setup for meetings and events. + Coordinate with catering vendors and ensure timely delivery and setup. + Support guest check-in and wayfinding during on-site events. + Provide on the ground support to ensure smooth event execution and quick resolution of any issues. Qualifications: + Required + HS Diploma required - Higher education preferred + Proven experience in facilities management or workplace operations.d + Strong leadership skills. Able to direct activities with vendor partners without having direct authority. + Proficiency with modern office technologies such as Microsoft Outlook, Copilot, Slack, and other platforms. + Ability to work with Microsoft Excel to compile monthly reports and Microsoft PowerPoint to contribute to quarterly business reviews. + Excellent organization skills and strong initiative required; ability to work independently with minimal direct supervision and ability to work and prioritize independently. + Must demonstrate exceptional customer service skills; adaptable to a dynamic environment while possessing strong interpersonal skills + Must be able to learn new skills quickly. Flexible, adaptable, and able effectively juggle multiple tasks and competing priorities + Able to remain diplomatic in stressful situations; team oriented and has the capacity to build strong working relationships both within the team and with external stakeholders/customers + Maintains confidentiality while working with highly sensitive materials + Able to walk, bend, kneel, stand, and/or sit for extended periods of time + Able to lift or move 50lbs or greater at times + Preferred + Familiarity with building management systems (BMS). + Experience with space planning tools or office layout software. + Knowledge of basic security protocols and access control systems. + Experience supporting corporate events or office hospitality services. + Ability to put together and lead presentations with high-level stakeholders. + CFM or FMA are a plus