Job Title: Export Coordinator Job Description We are seeking a dedicated and detail-oriented Export Coordinator to join our dynamic team. The ideal candidate will provide exemplary customer service, build strong relationships with customers and vendors, and contribute to the team's success by assisting members as needed. This role requires a keen attention to detail and the ability to meet stringent accuracy and regulatory requirements. Responsibilities + Provide high-touch, exemplary customer service. + Build and maintain strong relationships with customers and vendors. + Assist team members as workload permits and contribute to team success. + Perform input and release of documents with accuracy, meeting regulatory obligations and timing requirements. + Produce and distribute cargo manifests, and transmit manifest data via Electronic Data Interface (EDI). + Coordinate vessel dispatch and terminal activity for inbound cargo. + Monitor customs cargo release and resolve related issues. + Ensure timely communication of invoice/collection concerns regarding steamship release. + Schedule and deliver import cargo with vendors. + Assist with vendor rate negotiations. + Provide transportation vendors with accurate work orders. + Oversee inland movement to ensure timely and cost-effective delivery of cargo. + Track cargo from origin to destination, notifying customers of delays or issues. + Coordinate empty container disposition with the Logistics team. + Assist with pricing and cargo routing decisions to meet customer needs and cost objectives. + Review and audit service contracts and tariffs, ensuring proper rates in the system. + Complete export bookings within regional vessel allocations. + Coordinate vessel terminal activity for outbound cargo. + Provide support services to regional sales managers and agents in North America and Asia. + Develop and maintain specialized customer reporting as needed. + Engage positively within a cross-functional team, supporting team and company goals. + Participate in cross-training and support other roles within the delivery center and business departments. + Collaborate with team members and management on system testing and process efficiencies. + Manage multiple priorities in a fast-paced environment with high email volume. + Interface with other business segments and support teams. + Review and approve invoice queues timely. + Perform problem-solving with cost analysis of proposed resolutions. + Follow business processes for compliance and support proper workflows. Essential Skills + 1-3 years of professional experience handling 200+ emails per day. + Experience in logistics, transportation, or ocean freight preferred. + Proficiency with Microsoft Office products. + High school diploma or equivalent; Bachelor's degree preferred. + Minimum of 3 years of business experience in customer service with high volume email correspondence. Additional Skills & Qualifications + Excellent customer relations and relationship-building skills. + Strong interpersonal communication skills. + Ability to handle high email volume efficiently. + Effective written and oral communication skills, both domestic and international. + Flexibility and professionalism in handling changing priorities. + Strong organizational and prioritization skills. + Demonstrated problem-solving abilities. + Self-motivated and able to work independently on projects. + Cooperative working style within all business departments. Work Environment This position requires 100% onsite presence for training, with the opportunity to transition to a hybrid schedule of 3 days onsite and 2 days remote once up to speed. The standard work hours are Monday to Friday, 7 AM to 4 PM, with potential for overtime. Job Type & Location This is a Contract position based out of Puyallup, Washington. We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected classification. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following: + Medical, Dental & Vision + 401(k)/Roth + Basic/Supplemental Life & AD&D + Short and long-term disability + HSA & DCFSA + Transportation benefits + Employee Assistance Program + Company Paid Time off or State Sick Leave Pay and Benefits The pay range for this position is $25.96 - $25.96/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Puyallup,WA. Application Deadline This position is anticipated to close on Sep 17, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.