Experience Services Analyst Job ID 248596 Posted 24-Nov-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative, Customer Service Location(s) Beaverton - Oregon - United States of America **About the Role:** As a CBRE Workplace Experience Analyst, you will be responsible for the creation and implementation of Workplace Experience programs. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. **What You’ll Do:** + Identify what materials are needed to execute programs effectively. This includes conducting gap evaluations, research, and benchmarking. + Collect and analyze data related to workplace experience, including visitor feedback, service usage, and operational efficiency. + Develop and track performance indicators related to customer service and workplace experience. + Assist in the development and execution of workplace experience programs designed to enhance client and visitor satisfaction. + Coordinate with IT to ensure relevant resources are available to achieve client goals. + Exchange straightforward information, ask questions, and check for understanding. + Provides administrative and receptionist services to the organization. + Have some knowledge of standard principles with limited practical experience in applying them. + Lead by example and model behaviors that are consistent with CBRE RISE values. **What You’ll Need:** + A minimum of 2-3 years’ experience in supporting and/or leading programs from both an execution and oversight perspective + Experience supporting a client-driven business unit, supporting anywhere from 5-8 programs at a given time + Experience in Airtable, Smartsheets, and/or similar tools + Ability to speak to their program oversight approach, articulating a clear strategy for program responsibility **Critical Elements:** + Oversee, coordinate, and execute on multidimensional programs + Deep understanding of collaboration and how to drive programs through multiple stakeholder involvement + Comfortable working in ambiguous situations, recognizing their accountability to drive results **Why CBRE?** We value a culture of respect, integrity, service and excellence that crafts our approach to every opportunity! We are guided by the needs of the cities we inhabit, the communities we build, and the world we thrive in. Competitive pay and benefits including Medical, Dental, Vision, PTO, 401k, and more that start 1st of the month. Internal advancement available after 6-month mark. FORTUNE Most Admired Company #1 in real estate for third consecutive year; Ten years in a row on the list. Forbes Named one of the best large employers in America and one of the World's Best Employers! **Disclaimers** Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)