Experience Services Analyst Job ID 228492 Posted 10-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Administrative Location(s) Remote - US - Remote - US - United States of America **About the Role:** As a CBRE Workplace Experience Analyst, you will be responsible for the creation and implementation of Workplace Experience programs. This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building. **What You’ll Do:** + Identify what materials are needed to execute programs effectively. This includes conducting gap evaluations, research, and benchmarking. + Collect and analyze data related to workplace experience, including visitor feedback, service usage, and operational efficiency. + Develop and track performance indicators related to customer service and workplace experience. + Assist in the development and execution of workplace experience programs designed to enhance client and visitor satisfaction. + Coordinate with IT to ensure relevant resources are available to achieve client goals. + Exchange straightforward information, ask questions, and check for understanding. + Provides administrative and receptionist services to the organization. + Have some knowledge of standard principles with limited practical experience in applying them. + Lead by example and model behaviors that are consistent with CBRE RISE values. **What You’ll Need:** + Bachelor's Degree preferred with up to 2 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. + Ability to use existing procedures to solve standard problems. + Experience with analyzing information and standard practices to make judgments. + In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Organizational skills with a strong inquisitive mindset. + Intermediate math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial related calculations. **Why CBRE?** When you join CBRE you will have the support and resources of a global firm where an entrepreneurial mentality is encouraged. You'll realize your potential with exciting work, fast-paced assignments, an environment of constant learning and dedication to results! To enable your success, we provide the best tools, training and leaders in the industry. Our culture is built on ourRISE (https://www.cbre.com/about-us/culture-and-history) values and reflects the needs and perspectives of our clients and our people. Our work is guided by our North Star: Crafting the real estate solutions of tomorrow, so businesses and people thrive. Coming to work for CBRE, you will receive a comprehensive benefits package, 401k, and extraordinary perks such as career growth and longevity! **Disclaimer** Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the Experience Services Analyst position is $52,000 annually [or $25.00 per hour] and the maximum salary for the Experience Services Analyst position is $62,000 annually [or $29.81 per hour]. The compensation offered to a successful candidate will depend on their skills, qualifications, and experience. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)