Job Title

Executive - Transport

Job Description Summary

Job Description

TITLE                                                              Transport Executive

BUSINESS LINE                                          Integrated Facilities Management

REPORTING TO                                          C&W Facilities Manager (Site) / Client Facility Manager

PRINCIPAL GOALS:                                                               

Achieve timely and efficient delivery of Facility Management services to Client.Support business needs in accordance with the SOW, Service Levels and Key Performance Indicators.

DUTIES AND RESPONSIBILITIES

Overall in charge of daily transport operations.To ensure that the process as laid down is followed.Inspect vehicles for safety and conformance.Ensure hygiene of vehicle interiors.Ensure Vendor / Operational and Management reports are submitted and shared on daily basis (OTA/OTD/Cancel/No show).Ensure employees receive SMS 3 hrs prior to login and 1 hr prior to logout.Conduct Regular briefing/de-briefing on transport norms & Falcon Tool.Ensuring Grooming standards are adhered by all transport vendor staffs.Control and monitoring are exercised during regular employee pickups and drops, airport transfers, other adhoc requirements (work from home assets, etc.).Monitoring the vehicles in coordination with the vendor for any minor/major incidents during transit.Ensure the safety of the customer during transit.Managing the vehicle allocation through Falcon Tool.Validation of KM's run by each vehicle on daily basis.Checking of parameters like Geocodes, geo fence, routes etc.Uploading the documents for new drivers & vehicles recruit.Coordinating with employees for new enrolment & changes for existing employees (like change in address, etc.) on Flacon Tool for them to avail transport facility.Preparing & sharing monthly Transport MIS and ensuring its accuracy with the stipulated timelines.Maintaining delay penalty tracker.Maintaining attendance for drivers & vehicles.Ensure MIS is reviewed & approved by the client.Ensure timely invoice generation, accuracy in checking & release of vendor payments as per agreed terms.Responsible for Transport Helpdesk Calls, Mails on daily basis.Preparing Monthly Management Report for client submission.Regular interaction with the employees for improvement in transport services and handle employee escalations.

NOTE:

Job responsibilities shall be altered as and when required.

INCO: “Cushman & Wakefield”