The Commerce Payments organization is a motivated, forward thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence. As a Partnerships Director in Commerce Payments you will lead the overall management of our wallet and network strategic partners.
Job Responsibilities
Lead a team of product focused relationship managers, driving product initiatives within Commerce Payments (notably tokenization and provisioning) through a highly efficient partnerships organizationOwn internal and external partner management initiatives (quarterly business reviews, monthly reporting, overall day to day management) in our product area to ensure Chase cards work seamlessly in digital wallets​Maintain senior product relationships with key external wallet partners (Apple, Google, Samsung, PayPal, FinTechs, direct merchant provisioning, etc.) and network partners (Visa, Mastercard) in the tokenization and provisioning product area.Strengthen, manage and report on strategic partner plans/initiatives and overall partner healthCollaborate with internal cross functional partners (product, corporate development, analytics, finance, fraud, legal etc.) to influence product strategy for tokenization and provisioning and drive related external partnership discussionsOwn and drive compliance with all contractual obligations and commitments with key partnersCollaborate with Corporate Development on deal structures and terms for joint partnerships
Required Qualifications, Capabilities, And Skills
12+ years of experience in strategic partnerships focused in the payments industryDeep acumen on the mobile & emerging payments landscape, is an avid user of digital payment applications, with strong interested in digital payment productsCandidate should have exceptional relationship management and team leadership skillsExperience working in a product focused environment with significant internal and external dependenciesAbility to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful executionProven success in collaborating, influencing, and guiding decisions with multiple cross-functional stakeholders, including product, technology, design, data analytics and controlsExperience negotiating commercial deals to support new product initiativesStructured thinker, effective communicator with excellent written and verbal communication skills
Preferred Qualifications, Capabilities, And Skills
Experience working at or with wallet providers, payment platforms or payment networksExperience leading large cross-functional initiatives to drive top of wallet behavior, increase wallet spend, improve token authorization rate and/or reduce token fraud rate