We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

The Divisional Merchandise Manager (DMM) is responsible for fully managing assigned portfolios, the respective P&L’s and a team of highly motivated colleagues within the general merchandise & consumables business unit.  The DMM has full responsibility for setting the strategic direction for their portfolios, attaining budgeted sales, budgeted margin, market share growth, and developing high performing teams.  Overall, the DMM is responsible for achieving the Merchandising objectives as they relate to the CVS Strategic plan.

Key Responsibilities:

Strategic Planning

Develops growth strategies for portfolios and oversee the development of BU/Category strategies, rooted in a deep understanding of the customer and competitive trends.Fosters innovation by bringing ideas to market quickly while balancing growth potential against financial riskSets and ensures execution of the Business Unit & total Front Store strategic vision in collaboration with other Business Unit leadership for evolving our business to meet our Health and Wellness objectives

Delivers Results

Delivers sales and margin goals in assigned portfolios by attaining market share & customer growth.Manages all profit, loss, customer and balance sheet targets to include but not limited to: sales, contribution margin, NPS/OSAT, inventory turns, GMROI and DOS.Accountable for management and financial results of the following businesses: General Merchandise. Business areas are subject to changes based on needs of the business.

Stakeholder Influence and Collaboration

Creates strong foundational relationships with key stakeholdersInfluences with, and without, authority leveraging those key relationships as a foundationRegularly collaborates with peers, and cross-functional partners, to ensure the optimal solutions are being determined for the brand and the success of the strategic vision for CVS customers, colleagues and businessDemonstrates a growth mindset when new ideas are proposed by the team or cross-functional partnersDrives the collective CVS Health strategic priorities via general merchandise businessesDemonstrates poise and resilience in broader meetings where ideas are met with strong objections

Culture of Talent Development

Leadership: Providing guidance, direction, and support to teams and departments to ensure smooth operations and optimal performance.Responsible for leadership development, succession planning, and driving engagement programs for the teams you oversee. Ensure development and mentorship of next generation of leadership talent.Creates a culture centered on inclusion and well-being will be a key responsibility in this role. Caring for our colleagues is a top priority, which translates to caring for our customers.Develops internal and external networks that support a pipeline of talent into day-to-day operations and governance team.Promotes a high-performance culture by clearly setting goals and expectations.Acts as a trusted coach and mentor for team to develop and support IDPs for high potential talent.Leverages existing enterprise tools, such as talent profiles and enterprise development programs, to develop talent.

Required Qualifications:

15+ years of progressive leadership experience across the following areas:

Category Management in a large, complex enterprise (Fortune 5 experience strongly preferred)Multi‑unit leadership in competitive industries such as retail, healthcare, or pharmaceuticalsInfluencing and leading across all levels, with and without formal authorityBuilding, developing, and coaching high‑performing teams and future leadersManaging complex issues decisively while balancing organizational dynamicsLeading effectively under pressure and adapting to changing business conditionsTranslating complex situations into clear, actionable solutionsCommunicating with excellence, including executive‑level verbal, written, and presentation skillsCollaborating across diverse functions, stakeholders, and leadership stylesLeading large organizations and managing multi‑million‑dollar business units to deliver resultsPresenting strategic narratives to C‑Suite executivesApplying strong analytical and data‑driven decision‑making skillsTravel- Ability, and willingness, to travel regularly, 15% of time, based on needs of the business.

Preferred Qualifications:

Experience working for a Fortune 20 company or working in retail field, or in our retail pharmacy company.Deep understanding of Merchandising at CVS, or in other like external business modelsConsulting experience preferred.Experience working as a strong merchant, managing a P&L strongly preferred.Must be a self-starter and require little directionExpertise leveraging MS Office Suite, including advanced Excel and PowerPoint capabilities.Ability to think about the impact of decisions on the broader enterprise.Consistently demonstrates strong executive presence.Consistent record of exceptional customer service skills in increasing larger scopes of responsibility.Demonstrated track record of high performance.Advanced degree preferred.

Education:

Bachelor’s degree requiredMaster’s degree preferred

Pay Range

The typical pay range for this role is:

$131,500.00 - $303,195.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 02/27/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.