As a member of the Global Talent Acquisition and People Analytics Team, The Executive Assistant’s (EA) primary focus will be to partner with the Global and North American Heads of Talent Acquisition (TA), the Executive Recruiters, and the VP of Global People Analytics and Insights. The EA will gain cross-functional experience within Manulife/John Hancock and establish key partnerships with other EAs. This role will be instrumental in helping to evolve and deliver a world class Talent Acquisition and People Analytics and Insights experience. **On the job you will** :  + Partner with the executives in TA and People Analytics and Insights to help solve day-to-day challenges and derive solutions to increase team efficiency. + Partner with Executive Recruiters to coordinate experiences for top executive candidates which will involve participating in: Intake, update, and debrief calls + Organization of in-person meetings and the related candidate experience + Scheduling of interviews (phone, video and in person) with candidates and the interview panel, requiring partnership with various Executive Assistants and Administrative Assistants throughout the company + Manage projects as assigned and ensure accuracy and the timely completion of tasks.  + Facilitate the exchange of information between the executive and various internal and external stakeholders. + Collect, compile and evaluate highly confidential and sensitive information and data from diverse sources, and create reports and memos based on the analysis. + Prioritize telephone calls and meeting requests, personally responding whenever possible using judgment on potentially urgent matters.  + Prioritize and summarize content of incoming materials, e.g., mail, reports, government notifications, articles, competitor packages requiring knowledge of operations, an understanding of pertinent individuals involved, protocols, actions required, timelines, signature authority required, compliance and regulatory mandates.  + Compose correspondence and documents of a highly confidential nature.  + Schedule meetings and prepares agendas.  + Act as a liaison between the tech help desk and executive level candidates or leaders.  + Use various applications (including Power Point, Excel, Word) to produce reports, spreadsheets, presentations, and other documents.  + Arrange and coordinate travel and meeting schedules, including the creation of travel agendas and meeting schedules for executive level candidates.  Handle details involving foreign travel including entry papers, currency, passports, and visas.   + Handle significant vendor invoicing, including tracking and cross charging   + Complete expense reports and maintains detailed records of expenses.  + Follow up with corporate credit card partners and vendors to resolve any billing related matters or expense charge discrepancies. + Perform other duties as assigned, such as taking minutes of meetings, event and offsite coordination or other administrative functions to support departmental meetings.  + Assist in creating draft presentations + Minor admin assistance to the team + Acts as back-up to other Executive Assistants on team **Required Qualifications** :  + 2-5 year's experience as an EA in a large, global, matrixed organization working with Executives and partners with EAs across the organization + Excellent customer service orientation with strong verbal and written communication skills, as well as the ability to influence across all levels of the organization. + Proficiency in all MS Office applications and strong overall technology aptitude. + Demonstrated ability to enable results by collaborating with complex, cross-functional, global, and remote teams, the business and external vendors/partners  + Strong critical thinking and problem-solving skills; solution focused with sound tactical judgment. + A self-starter who is action oriented and possesses exceptional organizational skills + Strong attention to detail, and the ability to manage multiple priorities concurrently while ensuring that all deadlines are met   + Flexibility to attend and participate in conference calls that are convenient for stakeholders in both North America and Asia  + Strong oral/written communication skills required to interact with senior officers and representatives + Ability to manage complex and sensitive work situations with professionalism, sound judgement, discretion, and empathy + Highly collaborative and results-oriented + Strong interpersonal skills and ability to work effectively across cultures **Preferred Qualifications:** + Bachelor’s degree in administration, business or relevant areas + Project management experience preferred + Ability to leverage AI technologies to increase workflow speed, success and efficiency **When you join our team** : + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. \#LI-Hybrid **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Referenced Salary Location** Toronto, Ontario **Modalidades de Trabajo** Híbrido **Salary range is expected to be between** $55,125.00 CAD - $91,875.00 CAD Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con recruitment@manulife.com para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual. Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con recruitment@manulife.com para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.