Become an integral part of Consumer and Community banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality
Job Summary:
As the Administrative Assistant within the Head of Consumer and Community Banking Fraud Strategy – India, you will lead a dynamic team dedicated to actively identifying trends and implementing strategies to mitigate fraud and scam threats for Consumer and Community Banking. This is your opportunity to showcase your leadership, strategic thinking, and attention to detail while working in a supportive and professional environment. You will collaborate with senior leaders, empower your team to take initiative, and promote key projects that protect our business and customers. Join us and be part of a group that values quality, partnership, and growth, as you help shape the future of fraud prevention for Consumer and Community Banking.
Job Responsibilities:
Maintain complex and detailed calendars for senior leadersScreen incoming calls and assess priority while maintaining confidentialityManage coordination and logistics for internal and external meetingsArrange and coordinate domestic and international travelOrganize all aspects of offsite conferences and external events, including catering and transportationProcess invoices and travel and expense claims, ensuring compliance with policiesAssist with staff onboarding and offboarding, including equipment setup and system accessProduce high-quality emails and messages for all levels of the organizationMaintain current organizational charts and executive biographiesEdit spreadsheets and presentations for client meetingsLead and coordinate ad hoc projects as requested
Required Qualifications, Capabilities, and Skills:
Demonstrated experience supporting senior management in an administrative capacityAdvanced organizational skills and attention to detailProven ability to exercise tact and good judgment in confidential situationsStrong interpersonal, written, and oral communication skillsProficiency in Microsoft Office applicationsExcellent telephone etiquette and ability to manage competing priorities, including calendar managementAbility to work effectively in a team environmentProfessionalism and courtesy in representing the teamAdaptability to changing procedures, processes, and deadlinesAbility to handle regular activities independently and proactively communicate issuesExperience interacting with executive-level internal clients
Preferred Qualifications, Capabilities and Skills:
Experience supporting leaders at the Managing Director level or equivalentCollege degreeAbility to organize and coordinate complex events and travel arrangementsExperience producing high-quality communications for senior audiencesFamiliarity with maintaining organizational charts and executive biographiesExperience assisting with onboarding and offboarding processesAbility to work cooperatively with administrative teams in a positive partnership