Executive Assistant, Trustworthy Shopping Experience - International
Amazon
Description
The Worldwide Amazon Stores organization is looking for an Executive Assistant who wants to work in a fast-paced, exciting, and growing organization. We are looking for someone to support two Directors on our Trustworthy Shopping Experience team in Bengaluru, India.
The Trustworthy Shopping Experience (TSE) team strives to guarantee customers a worry-free shopping journey on Amazon. We provide a trustworthy listing discovery experience by (1) eliminating catalog defects and discovery risk, and (2) ensuring listings are compliant with regulations and policy. We provide a trustworthy order experience by (3) connecting customers with selling partners with a good track record of order performance, (4) ensuring customers receive authentic products in the condition they expect, and (5) in the rare chance the order experience does not meet customer expectations, protecting them by making things right with our A-to-z Guarantee. We do all of this in close partnership with our selling partners and we work hard to (6) provide selling partners a positive and friction-free experience. Last, we fully recognize we are not perfect and (7) we leverage our incident management process to embrace anecdotes of negative customer and selling partner experiences as opportunities to eliminate root causes of defects.
Key job responsibilities
This Executive Assistant will be responsible for handling confidential information and maintaining professionalism in dealing with senior executives. Role responsibilities include managing multiple complex calendars, planning and organizing events of all sizes, and coordinating domestic and international travel. This candidate will help build a positive team environment and establish working relationships inside and outside of the group.
About the team
The TSE International team is part of the Trustworthy Shopping Experience organization with a vision to be the #1 trusted choice for all customers -including buyers, brands, and selling partners—in each Amazon store by ensuring all listings, products, and orders are trustworthy from Day 1 of launch. TSE International also supports selling partners to grow their business and power their long-term success, recognizing that selling partners are also customers and the team works hard to educate and support them to facilitate a positive and friction-free selling partner experience.
Basic Qualifications
- High school or equivalent diploma
- 5+ years of senior level leadership support, or 3+ years of Amazon experience
- Experience with executive level calendar management
- Experience with domestic or international travel coordination
- Experience with Microsoft Office products and applications
Preferred Qualifications
- Bachelor's degree
- Experience leading process improvements
- Experience in a fast-paced, high-tech company
- Experience designing processes to maximize efficiency
- Experience handling administrative details independently, while exercising good judgment in keeping team members adequately informed
- Experience working with large global teams
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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