Overview Title: EVV Agent- Remote - Medicaid Location: Remote Position: EVV Agent Job ID: 72956 Position Type: Full-time Remote/Virtual Position: Yes Coverage Area: Texas Shift: Monday – Friday Hours: 8am-5pm CST This is a fully work from home opportunity Call Center experience is required for consideration Find Your Passion and Purpose as an EVV Agent Salary: $15.00 /hr Bilingual skills in Spanish strongly preferred Offer Based on Years of Experience What You Need to Know Reimagining Your Career in Corporate Healthcare Caring for others is more than what you do — it’s who you are. At AccentCare, you’ll join a purpose-driven, collaborative culture that sets the standard for excellence and gives you the trust and tools to do your best work. You’ll belong to a team that cares deeply for patients and each other; a team committed to consistently providing exceptional care. We’re proud to be named one of America’s Greatest Workplaces 2025 by Newsweek — a reflection of our shared commitment to excellence, integrity and compassion as we shape the future of aging in place. When you thrive, so does the community of care we’re building together. Be the Best EVV Agency You Can Be If you meet these qualifications, we want to meet you! + High school diploma or GED + Minimum 1 year customer service experience required + Analytical: able to resolve some complex or non-routine situations. + Able to use email to send clear and accurate communication with their counterparts in the branches and data entry. Responsibilities: As a EVV Agent, you will: + Answer and resolve inbound customer calls + Basic Microsoft Word & Excel skills are necessary for success in this role Our Investment in You Caring for others starts with caring for you. We’re committed to fostering a purpose-driven workplace where you feel supported, and that means prioritizing your physical, financial and mental well-being. Our benefits include: + Medical, dental and vision coverage + Paid time off and paid holidays + Professional development opportunities + Company-matching 401(k) + Flexible spending and health savings accounts + Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app + Programs to celebrate achievements, milestones and fellow employees + And more! Why AccentCare? Come As You Are At AccentCare, you’re part of a community that cares — for patients and each other. You can rest assured we offer equal employment opportunities regardless of race, ethnicity, sex, sexual orientation, gender identity, religion, national origin, age or disability.