About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 8 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).

Join the Four Seasons Hotel London at Tower Bridge team! We are currently seeking a highly organised and detail-oriented Events and Marketing Coordinator to support our dynamic Commercial team. 

The position focuses mainly on events with additional support for marketing projects and administrative work across the wider Commercial team. This role reports into the Director of Events, and will mainly support the Events team.
 

What You’ll Do: 

Support the Events team with day to day coordination including proposal preparation, client communication, event planning documents, internal communication, and post event follow up

Assist with the planning and organisation of site visits, familiarisation trips, partner engagements and event related marketing activities

Maintain accurate data and records within Salesforce Golden Sales and Catering and Opera PMS

Prepare contracts, billing instructions, purchase orders and essential documentation to ensure a smooth process for clients and colleagues

Contribute to marketing tasks such as content gathering, basic copy support, social media scheduling coordination and tracking marketing campaigns

Track and analyse commercial performance metrics, including monthly scorecards and segmentation data. 

Assist with data-driven decisions by contributing to trend analysis and group evaluations. 

 

What You Bring: 

Previous experience in events coordination, sales support or commercial administration ideally within luxury hospitality

Strong organisational skills with exceptional attention to detail

Confidence using systems such as Salesforce, Opera PMS and Microsoft Office Suite, or a quick ability to learn

A proactive and collaborative approach with the ability to manage multiple priorities with ease

Clear communication skills and a polished professional manner

A genuine interest in events, marketing, commercial strategy and luxury hospitality

Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy: 

£37,000.00 package including hotel service charge and salary 

40-hour working week 

Excellent training and career development opportunities 

Up to 20 complimentary nights at any Four Seasons Hotels or Resorts around the world with years of service 

Free meals at Pepys while on duty, including fruits, coffee/tea, and fizzy drinks available throughout the day 

Up to 2 paid Wellness Days per year 

Holiday entitlement increases with length of service up to 33 days

Free life insurance while on duty 

Bupa Dental and MediCash plan available 

Opportunities to build a successful global career 

Season Ticket Loan & Cycle to Work scheme 

Free dry cleaning 

Employee Experience: Annual themed employee party and various social, charitable, and sporting events 

Access to Wagestream – a salary advance benefit 

Employee Recognition Programmes 

...and many more surprises to discover! 

We look forward to receiving your application!