Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
Welcome to The Elms Hotel & Spa, a historic gem in the Pyramid Global Hospitality portfolio. Located in Excelsior Springs, Missouri, this iconic property features 153 guest rooms and 11,000 sq ft of versatile meeting space. With a rich history and a dedication to top-tier service, The Elms offers a unique and rewarding work environment. As a member of our team, you'll join a culture that values growth, teamwork, and professionalism. Whether you're in guest services, food and beverage, housekeeping, or spa and wellness, you'll have the chance to develop your skills while contributing to a collaborative and supportive atmosphere. We offer comprehensive training programs and opportunities for advancement, ensuring that our team members have the tools to excel. If you're passionate about hospitality and excited about joining a dynamic, people-first culture, The Elms Hotel & Spa is the perfect place to grow your career. Explore your potential with us today.What you will have an opportunity to do:
Position SummaryThe Events Planning Manager – Wedding/Social at The Elms Hotel & Spa is responsible for planning, coordinating, and executing all assigned weddings and social events in a historic, luxury resort environment. This role serves as the primary liaison for couples and clients from contract handoff through event completion, ensuring a seamless, elegant, and memorable experience that reflects The Elms’ legacy of exceptional service, timeless charm, and personalized hospitality.Key ResponsibilitiesWedding & Social Event PlanningManage assigned weddings and social events from contract handoff through post-event follow-up.Coordinate all event logistics including ceremonies, receptions, timelines, room layouts, décor, audiovisual, food & beverage functions, and special requests.Lead detailed planning meetings, tastings, site tours, and rehearsals, showcasing The Elms’ venues, guest rooms, and resort amenities.Prepare, review, and distribute accurate and timely Banquet Event Orders (BEOs).Be present on-site during events to oversee setup, manage timelines, and ensure flawless execution aligned with The Elms’ service standards.Client Experience & Resort IntegrationBuild strong, trust-based relationships with couples, families, and social clients.Provide calm, polished, and solutions-focused guidance throughout the planning process.Collaborate with Spa, Guest Services, and Front Office teams to enhance the guest experience, including room blocks, spa services, rehearsal dinners, farewell brunches, and guest itineraries.Anticipate needs and proactively resolve concerns with professionalism, discretion, and empathy.Vendor & Internal CoordinationServe as the primary liaison between clients, preferred and outside vendors, and internal hotel departments.Work closely with Banquets, Culinary, Housekeeping, Engineering, Front Office, Sales, and Spa teams to ensure seamless execution.Lead internal pre-event meetings and communicate updates or last-minute changes clearly and effectively.Financial & Administrative ResponsibilitiesReview wedding and social event contracts for accuracy.Ensure timely deposits, accurate billing, and final invoicing.Track guest counts, menu selections, enhancements, and upgrades.Identify and recommend upselling opportunities aligned with The Elms’ offerings (premium bar packages, specialty linens, spa experiences, late-night bites, etc.).Ensure compliance with hotel policies, safety standards, and licensing requirements.Quality, Brand & Reputation ManagementUphold The Elms Hotel & Spa’s brand standards, service culture, and historic reputation.Ensure each event reflects the elegance, attention to detail, and guest-first philosophy of the property.Support post-event follow-up, feedback collection, and reputation management.Participate in continuous improvement of wedding and social event offerings and processes.What are we looking for?
Qualifications5+ years of wedding and/or social event planning experience, preferably in a hotel, resort, or luxury venue environment.Strong organizational skills with exceptional attention to detail.High emotional intelligence and ability to manage high-expectation, once-in-a-lifetime events.Excellent written and verbal communication skills.Ability to work flexible schedules including evenings, weekends, and holidays.Proficiency in event management systems and Microsoft Office (Envision preferred).Physical & Work RequirementsAbility to stand and walk for extended periods during events.Ability to lift up to 25 lbs.On-site presence required for rehearsals and wedding days.Compensation:
$52,000-
$62,000Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.