Estate Coordinator - London (Part time)
CBRE
Estate Coordinator - London (Part time)
Job ID
250841
Posted
12-Dec-2025
Service line
Advisory Segment
Role type
Part-time
Areas of Interest
Facilities Management
Location(s)
London - England - United Kingdom of Great Britain and Northern Ireland
**Estate Coordinator**
**Role Purpose**
Provide professional support to the Estate team. Provide customer service on facilities management issues raised. Troubleshoot problems and advise on the appropriate action.
**Role Specific Particulars**
The property is a large mixed-use estate located in the Covent Garden London. The successful candidate will be part of a site team of four and will be an essential asset to the property, colleagues, clients and occupiers.
**Key Responsibilities**
+ To monitor all activities relating to the site(s), reporting and taking action as appropriate.
+ To comply with Health and Safety on site, maintaining records, using the Meridian system, and involvement with contractor management as appropriate.
+ Complete all monthly and quarterly property inspections, uploading documentation to Meridian and following up any actions.
+ To conduct meter readings within all required buildings.
+ To respond to requests for maintenance / technical assistance in person, via telephone and electronically.
+ To research questions and solutions using available information resources, advising the Building Manager/SFM the appropriate actions.
+ To identify and escalate situations requiring urgent attention.
+ Route issues and requests to the correct resource, track progress and document resolutions
+ To liaise with tenants and deal with any operational queries they might have.
+ To manage work programmes on site in conjunction with the EM, acting as the liaison point for all parties involved.
+ To manage the P2P (Purchase to Pay) system, coding and paying all invoices
+ Manage the payment of utility bills, change of tenancy to ensure all bills are paid on actual reads rather than estimates, in line with client requirements.
+ Notify insurers of any insurance claims, collate information required and monitor claim status to completion
+ Monitor tenant Food Hygiene ratings and implement measures to help with improvement where possible, with the guidance of the H&S Exec
+ Manage tenant provision for adequate grease traps, including any new tenants who take occupation, with the guidance of the H&S Exec
+ Write to tenants regarding shop front inspections, housekeeping etc as required.
+ Prepare activity reports and provide statistical data to the Building Manager to inform operational strategy.
+ Management of the site office at Covent Garden.
+ Any other duties as directed by your Line Manager.
**Person Specification/Requirements**
+ Understand how the industry and stakeholders function, and the range of services available to clients
+ Constantly updating knowledge of legislation relating to property management
+ Develop an understanding of how to build and maintain client, supplier and customer relationships
+ Understanding of key issues to be noted on property inspections
+ Understand and use industry/specific IT applications
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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