PRIMARY FUNCTION: The Business Systems Analyst designs and configures software programs utilizing knowledge of software programs and business strategies to help the company maximize productivity and communication through business systems. This role leads discussions with management to determine process needs, designs and develops software based on those needs and develops and delivers end user training.

RESPONSIBILITIES AND TASKS:        

Analyze current business processes including reviewing and analyzing the effectiveness and efficiency, develop and make recommendations for improvement or further leveraging to appropriate personnel based on current industry standardsGather requirements, perform gap analysis and create documentation of detailed user/ business requirements to facilitate proto-typing, configuration, and development of functional reportsCreate systems models, specifications, diagrams, and charts, documenting processes to formalize solution blueprint, to provide direction to system programmersPartner with end users to develop business test cases and test scripts, including performing in-depth testing with end users to facilitate acceptance testing, for new and modified systemsLead discussions with internal leaders, system owners, and end users to understand, define business, financial and operations requirements and systems goals. Identifies and resolves systems issues to develop strategies to improve or further leverage systemsPrepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization; develop and document all business practicesDelegate work to team members or end users as needed to ensure work is efficiently completedAct as lead collaborative team member to foster accountability; offer coaching to team members when askedCollaborate with team members and Project Manager to establish project plans, work breakdown schedules, and time estimates for assigned projects, report status on assigned project tasks in a timely mannerCreate and deliver end user training to ensure end users fully understand revised, upgraded, and new systemsUnderstands complex processes that span over multiple functional areas in detail and at a high level; is typically considered the subject matter expert (SME) for a system or processPerform additional relevant duties as assigned

SUPERVISOR RESPONSIBILITIES:

None. This is an individual contributor role with required competencies: Functional/Technical Skills, Action Oriented, Problem Solving, Learning on the Fly, and Interpersonal Savvy

EDUCATION and CERTIFICATIONS:

Bachelors’ degree in business administration, computer science, accounting, management information systems or other related field from an accredited institutionA combination of education and experience may be substituted for degreeCertification: APIC’s, CPM, PMP a plus

EXPERIENCE AND SKILLS:

Minimum five (5) years’ applicable related experience in the design, development, and implementation of software and hardware solutions, systems, or products and core software applications such as ERP systems, , Supply Chain planning tools, warehouse management systems, and EDI BizTalk, SQL ServerWorking technical knowledge of SQL programming language, current software, protocols, and standards, including CitrixDemonstrated leadership skills with the ability to influence leaders and end users.Ability to effectively communicate ideas in both technical and user-friendly language through written and verbal forms to gather information for business and report creationKnowledge surrounding project management, strongly developed organizational and time management skills as well as the ability to prioritize multiple projects while still meeting  deadlinesWell-developed problem-solving skillsAbility to coordinate, lead, create, and present training documentation, reducing highly technical information to a level where end-users can easily understand

SAFETY REQUIREMENTS:

Follow departmental and company safety policies and programsWear required protective equipment in all areas where mandatory

PHYSICAL REQUIREMENTS:

Ability to remain stationary for extended periods utilizing computer equipment
 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.