**Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** + General administrative tasks + Resolving customer queries regarding package deliveries + Dealing with customer complaints via phones or e-mails **We expect from applicants:** + **Very Good Portuguese (writing and speaking)** + Good English + Strong communications skills + Ability to work under time pressure + Soft skills: problem analysis, problem solving, good decision making + Ability to deal with multiple tasks + At least six months employment track at current position in UPS (for internal candidates only) **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.